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  • Report: #999656

Complaint Review: LensCrafters

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  • Submitted: Sat, January 19, 2013
  • Updated: Wed, January 23, 2013

  • Reported By: madmike — Goddard Kansas United States of America
LensCrafters
West-gate Mall wichita, Kansas United States of America

LensCrafters paid $300.00 for glasses that have ruined my vision wichita, Kansas

*UPDATE Employee: LensCrafters

*Consumer Comment: See a doctor

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I took my prescription to lenscrafters because they advertised 50% off on lenses. Paid $115.00 for a $15.00 pair of frames and nearly $200.00 for single vision lenses that I cant even see  through , because almost immediately, they became crisscrossed with lines and scratches, even though I cleaned them carefully with eyeglass cleaning tissues. They are so cheap, they have ruined my vision, and I need a lawyer that will go after them for the damage their cheap lenses have done to my eyes.

This report was posted on Ripoff Report on 01/19/2013 08:07 AM and is a permanent record located here: http://www.ripoffreport.com/r/LensCrafters/wichita-Kansas-/LensCrafters-paid-30000-for-glasses-that-have-ruined-my-vision-wichita-Kansas-999656. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

LensCrafters

AUTHOR: LensCrafters Customer Care - (United States of America)

SUBMITTED: Wednesday, January 23, 2013

Hello, thank you for sharing your feedback.  My name is Jamie and I work for LensCrafters Customer Care.  I'm very sorry to hear about your lenses.  If you would like to send your contact information and the location you visited to Icare@LensCrafters.com I would be happy to see what we can do to help.  You may also contact us directly at 1 877 753 6727 (option 6) and anyone will be glad to assist you.  
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#2 Consumer Comment

See a doctor

AUTHOR: Ramjet - (U.S.A.)

SUBMITTED: Saturday, January 19, 2013

I did not think a poor lens refraction could ruin your eyes but if it did, you had better see a good eye doctor long before you go to a lawyer.

If the doctor agrees that the lenses ruined your eyes, then go for the lawyer.

I would be interested in the results.
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