This is the best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how a business took care of business.
All business will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.
Consumers love to do business with someone that can admit mistakes and state how they made improvements.
Corporate Advocacy Business Remediation and Customer Satisfaction Program.
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Are you also a victim of the same company or individual? Want Justice? File a Rip-off Report, help other consumers to be educated and don't let them get away with it!
Got Reports filed against you? Resolve the issues and rebuild trust through our Corporate Advocacy Program.
Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.
I ordered from this company of February 2013. I received my order in a timely manner. I looked at the contact lens bottles and the bottle were obviously different. I tried on the contacts and the lens were different color and quality. I immediately took pictures of the contacts in my eyes, the difference on the bottle and the different serial numbers on the bottles and I emailed the pictures to the company. Within 3 days i received an email from a gentleman by the named of Alex requesting me to send the contacts back and they will replace them. Well no Alex I'm not going to pay $50.00 extra plus shipping I paid out of pocket...... you should pay for this its your mistake. I never received a response. Thankfully I paid through Paypal. I filed a claim. I paid to ship the contacts back because Paypal said it was the only way i could receive a refund. I followed all the rules and made sure I provided tracking. This Alex guy and this company denied the package!!! Paypal immediately refunded me my money spent on the lenses and my additional shipping cost. The moral of the story is dont give up, this is what this company wants you to do. Also do not purchase without Paypal. You will never get your product, get a fake product and never get your money back. I also filed a company complaint with Paypal so this company can never use Paypal to scam people. Please don not give this company your hard earned money. It was an awful experience. I'm happy Paypal gave me justice and assistance.
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Are you also a victim of the same company or individual? Want Justice? File a Rip-off Report, help other consumers to be educated and don't let them get away with it!
Got Reports filed against you? Resolve the issues and rebuild trust through our Corporate Advocacy Program.
Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.