- Report: #1071447
Report - Rebuttal - Arbitrate
Complaint Review: Leo Shades
Leo Shades10920 Victory Blvd. #313 N. Hollywood, California USA
Leo Shades http://leoshades.com/ Leo Duvati Free Sunglasses offer not Free - Deceptive N. Hollywood California
*Author of original report: Update on Leo Shades
*UPDATE Employee: Leoshades.com Management Response
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
Add states in bold letters on Home Page:
Try our new line of sunglasses at $0, just pay shipping.
After order shipping cost of 7.99 is billed and sunglasses were shipped. No packing slip, invoice, or receipt was included in my shipment. Only a form letter with a Toll Free number and an e-mail address as contact information. Their web site has no business address of any kind.
14 days later another $95 is billed. Did not know this when I ordered. Sunglasses are not worth anywhere near the $95 billed.
Tried to return item for credit/refund by calling customer service number and was my request was refused. The number I called was a call center and not a part of Leo Shades. I sas told to send and email to [email protected] if I wanted to requeast a return authorization and credit/refund.
Checked website and found fine print on order page stating I would only have 14 days to try the sunglasses, after that I would be billed $95 and enrolled in a monthly buying club of some sort where additional items would be shipped to me and billed to my Credit Card. I cancelled the membership, but was not allowed to return the item. No address or phone number was given, only an e-mail address - [email protected]
This report was posted on Ripoff Report on 07/30/2013 02:16 PM and is a permanent record located here: http://www.ripoffreport.com/r/Leo-Shades/N-Hollywood-California-91606/Leo-Shades-httpleoshadescom-Leo-Duvati-Free-Sunglasses-offer-not-Free-Deceptive-N-1071447. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.