- Report: #3792
Report - Rebuttal - Arbitrate
Complaint Review: Les Schwab Tire Center
Les Schwab Tire CenterHighway 2 between Kelsey and Lewis Monroe, Washington U.S.A.
Les Schwab Tire Center- mismanaged dictators, feeble excuses and apologies for the work not being done
*Consumer Suggestion: Les Schwab has been ripping people off for thirty years and built an empire.
*Consumer Comment: My thoughts after reading the complaint/rant
*REBUTTAL Individual responds: smells like an amway defense
*Consumer Comment: Very Satisfied
*UPDATE Employee: A proud Schwabbie WOMAN!!
*Consumer Comment: STILL Proud To Be a Schwabbie Wife
*Consumer Comment: Enough with the Schwabbie wives
*Consumer Comment: Here we go again...
*Consumer Comment: Hey You
*Consumer Comment: Proud to be a Schwabbie
*Consumer Comment: People are human..They make mistakes!
*Consumer Comment: Racial Card?
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examples: My upper control arm bolts left loose after an alignment, which I noticed after driving the car about 20 feet. Incorrect placement of 2 used,2 new tires and the spare, after explicit written instructions. Blue stuff left on whitewalls(ins't whitewall cleaning included with new tires?). I specifically asked for my deep cycle battery to be replaced, and they pulled out the main battery, used it for a stepping stone, and tried to install the deep cycle in its place. The difference is hard to miss if you have even a rudimentary knowledge of batteries, and in any case, I shouldn't have to explain it to them.
My Le Mans sitting in a bay for almost two weeks due to the unavailability of the correct wheel cylinders, which were in stock, in the correct bore size, at all three parts stores in town. Billing errors. Phone calls not returned. My mechanic's wife had to go to the hospital. The computer is down. The tires I want are back-ordered. They are too busy to install my studded tires, despite the appointment I made a week ago, because a shipment of tires just arrived.
The extra-loud ringer for the phone in the shop, which I can hear day and night from my house (presumably there to give the place a "busy" atmosphere).After nearly twenty years of this insanity and imbecility, I've had enough!
There is plenty of competition for my business out there, and that's where my money's going next time. And incidentally, has anyone ever seen a person of color working for Les Schwab? I have yet to see even one.
This report was posted on Ripoff Report on 11/07/2000 12:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/Les-Schwab-Tire-Center/Monroe-Washington-98272/Les-Schwab-Tire-Center-mismanaged-dictators-feeble-excuses-and-apologies-for-the-work-no-3792. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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