- Report: #515147
Report - Rebuttal - Arbitrate
Complaint Review: Les Schwab Tires
Les Schwab Tiresgig harbor, Washington United States of America
Les Schwab Tires BAD SERVICE and lies about it. gig harbor, Washington
*UPDATE EX-employee responds: ok company man!
*General Comment: to the employee
*UPDATE Employee: stud tires
I am told " First come , first served" .
Ok, a go there and wait. I wait for 1 hour, I ask where am I in line?
I'm in 4th slot on work order queue. ( I'm looking at it) I then see them grab my tires, and work for 5 mins. they then drop them and start serving customers 1 through 4 behind me. This delays me over 2 hours.
You see its not first come first serve, it is really ( will fit you in , maybe after we are done doing all new tires on every HUGE SUV, in town.)
it's "deep pockets served first". YOu are not a customer but a cash cow.!!!!
and they pay the workers commissions, so they work real hard serving the high dollar work orders first. "see employment poster in store"
The over charge too, $7.50 per tire for a mount. 10 seconds labor for $7.50.
I just bought my own tire mounter. ( i have every other tool for cars but this)
they charged me $49 for spin balance , this is 2 times the going rate.
so LES, this will be my last trip to your store, forever.
Bad service AND high prices.$104 for mount and spin.
When I need $500 worth of tires, it will be mounted by me next time and i will find a cheaper spin shop. TireRack will get my money or Walmart.
IMHO. Mr. Mudd
This report was posted on Ripoff Report on 10/26/2009 02:50 PM and is a permanent record located here: http://www.ripoffreport.com/r/Les-Schwab-Tires/gig-harbor-Washington-98335/Les-Schwab-Tires-BAD-SERVICE-and-lies-about-it-gig-harbor-Washington-515147. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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