- Report: #651990
Report - Rebuttal - Arbitrate
Complaint Review: Les Schwab
Les Schwab6328 Capitol Blvd SE Tumwater, Washington United States of America
Les Schwab Les Scwab of Tumwater overcharges they dont go by corporate codes that the other ones go by Tumwater, Washington
*Consumer Comment: another les schwab complaint.
*UPDATE EX-employee responds: OUCH
All Les Schwabs get a code from corporate headquarters telling the stores what to charge. Les Schwab of Tumwater adds whatever they feel like to this number. Went to the Les Schwab in question for shock installation Dodge Dually, they wanted 30 dollars per corner. While I was there asked them about brakes for another car if they would charge taxes on it, My nephew was up from Oregon they said YES. So I called westside Les Schwab and they said No as long as they have ID and a liscense plate from Oregon, No problem had that. So I also asked them about the shocks for the dually they said 18 dollars a corner. So I told them what Tumwater said, they told me about corporate sending a code to all Les Schwabs telling them what to charge. So out of curiosity I checked receipts from tires I had gotten on 2 other vehicles. Dually tires 20 dollars per tire more than what they were suppose to. Tires for a Buick SUV over 30 dollars more than what they were suppose to. check your receipts and compare them to other Les Schwabs in the Olympia area you might be surprised what you see.
Since I am doing this I remember a long time ago I needed front end work on my truck took it to all 3 Les scwabs Downtown Olympia, Tumwater and Hawks Priarie for a quote and I got 3 different amounts ranging from 300 to 900 dollars.
This report was posted on Ripoff Report on 10/17/2010 01:03 PM and is a permanent record located here: http://www.ripoffreport.com/r/Les-Schwab/Tumwater-Washington-98512/Les-Schwab-Les-Scwab-of-Tumwater-overcharges-they-dont-go-by-corporate-codes-that-the-oth-651990. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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