- Report: #48701
Report - Rebuttal - Arbitrate
Complaint Review: Les Scwab Tire
Les Scwab Tire1710 Lancaster DR Salem, Oregon U.S.A.
Les Schwab Tire gives bad brake service mistreated and ripped me off Salem Oregon
After they finished with my truck, I go to leave and the pedal goes to the floor. I had to pump up the brakes to stop. I turned around and drove back to Les Schwab and each time I hit the brakes I would change lanes because it pulled to the right. My E-brake would not work either. They adjusted the rear brakes and off I go again. A few blocks away I have smoke coming from the rear tires.
The brakes were adjusted to tight so back to LS again. They never once road tested the truck. On the third try, they got the brakes adjusted ok.
The next day I go to start the truck and I only get a click from the starter. The battery cables were loose. I go back to Les Schwab and they unhooked both batteries and charged and tested each one. After a couple of hours they say my truck is ready and hand me the keys.
I drive off and got maybe 5 miles from the store when my voltage gauge pegged, radio turn off and then the truck died. I open the hood to find the positive cable to the right side battery laying against the alt. bracket.
Les Schwab comes out and hooks up the cable and the truck starts ok and seems fine, just charging high. I lost some of the dash lights and some in the radio.
Later that day I only got clicks when I try to start the truck. After messing with the battery cables, it started. Took it back to LS the next day. The truck would not start and only clicked. LS had it towed to the Dodge dealer, and was told that LS would pay for it.
Dodge fixed the starter and LS tried to make me pay for half of the bill. I refused to pay for half and LS ended up paying for it all.
Some of the dash lights are out along with some of the radio lights. I had to replace the headlight switch soon after.
LS says it is not thier fault because my truck has two batteries and said it was an aftermarket set up. My truck is stock, it is a diesel with comes with dual batteries. Les Schwab home office as never returned my phone calls or replied to my letters. It is a place to avoid at all cost, IMHO.
This report was posted on Ripoff Report on 03/10/2003 08:43 PM and is a permanent record located here: http://www.ripoffreport.com/r/Les-Scwab-Tire/Salem-Oregon-97301/Les-Schwab-Tire-gives-bad-brake-service-mistreated-and-ripped-me-off-Salem-Oregon-48701. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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