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  • Report: #1002536

Complaint Review: Les Standford Cadillac

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  • Submitted: Thu, January 24, 2013
  • Updated: Thu, January 24, 2013

  • Reported By: Meadow — Dearborn Internet United States of America
Les Standford Cadillac
21711 Michigan Ave, Dearborn, Mi Dearborn, Michigan United States of America

Les Standford Cadillac Charged 400 bucks to change a bad turning signal. Dearborn, Michigan

*General Comment: THE FLAT RATE BITE!

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I chose to use Les Standford for a repair since i bought myself a used Cadillac for X Mas and this was the closet dealer.

My turning signal was bad so I figured this is a older model should be more than 200 bucks 300 at best boy was i wrong they keep my care a few hours just to change the bulbs by which the parts wasn't even $60 bucks and charged me 300 for labor. Rip off artist there's no way it took 3 hours to do this job and there wasn't another car in site when i brought my car in. I only want Cadillac dealers working on my car but it will probably be smart to take it in a 7am when they open to get it out fast as possible and site there and wait.

This report was posted on Ripoff Report on 01/24/2013 10:02 AM and is a permanent record located here: http://www.ripoffreport.com/r/Les-Standford-Cadillac/Dearborn-Michigan-48124/Les-Standford-Cadillac-Charged-400-bucks-to-change-a-bad-turning-signal-Dearborn-Michig-1002536. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 General Comment

THE FLAT RATE BITE!

AUTHOR: Bubba Lee - (Canada)

Your Cadillac Dealer pays his Shop employees flat rate based on a Industry recognized publication.

General motors pays them between 30% and 70% of that based on the job.

So you as the owner of the vehicle get an accurate estimate and a guaranty the work is done properly.

A good Mechanic that works hard can do 12 hrs of repairs in an 8 hr day, an average mechanic will do between 7 and 8 hrs work in 8 hours.

Did you get ripped off?

PROBABLY

I doubt any tail light bulb set takes three hours to change.

Rather than the inherently unfair to consumers dealer business model I suggest you find a good general mechanics shop and rely on them instead.

The Federal Government has laws in place that prevent The auto Manufacturers from preventing the release of all the technical information to repair your car properly. A good repair shop subscribes to a service that collects and publishes this info.

There is no reason to take an off warranty car to the dealer!
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