• Report: #332232

Complaint Review: LetsTalk.com Altell

  • Submitted: Mon, May 12, 2008
  • Updated: Mon, May 12, 2008

  • Reported By:Gainesville Florida
LetsTalk.com Altell
410 Townsend Street, Suite 100 San Francisco, California U.S.A.

LetsTalk.com Altell Company advertised deceptive ad, free phone and activation, included all fees $149 billed $600, plus monthly fee and charges for phone and additional line for $25 San Francisco California

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I was deceived by an internet ad that offered low monthly fees, no fees for phone or activation or extra hidden fees, two phone due to adding a line for a friend for $25. Informed bill would total $149 when I received my statement it indicated $600 charge plus other fees and charges.

I had overdraft fees on my bank account which put me in the red due to unexpected charges and fees. This was clearly false advertisement.

In addition, I am only 16 years of age and I was sold a contract without parental consent. The company failed to confirm, that I was of age, I live with my grand-mother and she read the fine print and is attempting to assist me in gaining a full refund. However, my friend lost his phone and have been unable to retrieve it.

I went into the hospital the following day with rapid heart beats and was monitored overnight until the heart became regulated.

My grand-mother's returning the phone by certified mail tomorrow because she has been unable to get anywhere after 6 calls and 6 different people. Phone mailed to GA address. Funds are continually be drafted from my bank account.

NOTE: My grand son in-advertanly gave a bogus birth date

RETURN AND EXCHANGE PHONE AND ADDRESS
1-888-848-4792, Lets Talk.com National Full-fillment Center, 6341 BLVD 26, STE 500, North Richland Hills TX 76180, ATT:Customer Service Center
Altell Customer Service 1-800-255-8351

Alltel
Phone: 800-627-2051
Fax:

PO BOX 530533 Atlanta,Ga.30553-0533
Atlanta/Ltttle Rock Ar., Georgia, 30353-0533
U.S.A.

Qua
Gainesville, Florida
U.S.A.

This report was posted on Ripoff Report on 05/12/2008 05:06 PM and is a permanent record located here: http://www.ripoffreport.com/r/LetsTalkcom-Altell/San-Francisco-California-94107/LetsTalkcom-Altell-Company-advertised-deceptive-ad-free-phone-and-activation-included-a-332232. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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