- Report: #65421
Report - Rebuttal - Arbitrate
Complaint Review: Letstalk & Ntelos
Letstalk & Ntelos1111 W North Carrier Pkwy, Ste. 400 Grand Praire, Texas U.S.A.
Letstalk & Ntelos False Advertisement ripoff waste of time Grand Praire Texas
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While it was advertised as having a national calling area, the service is limited to VA and WV. Even in their calling area the claim to provide, specifically Mary Washington College in Fredericksburg, I cannot get a good signal. This is not my primary complaint as many wireless service providers have poor signals in many areas. My complaint is that I was led to believe that I would be able to get decent service by roaming because it is a national plan, and I have free roaming in my "calling area," which was supposedly national. I have contacted both companies, ntelos and letstalk. The response from both companies was unsatisfactory. One customer representative said that the plan had free national long distance. I know what I read and have even returned to the website to clarify. The URL is:http:// www.letstalk.com/product/product.htm?depId=2&pgId=101&prId=24045. This would not be an issue, but I have signed a one year contract with Ntelos, through letstalk.com, because it was advertised as having a national calling area. This plan does not have a national calling area, and they have engaged in false advertisement.
Many people will be mislead, but it may not effect them. It will effect me because I don't live in the area that I purchased the phone from. Hence, the "national calling area."
I ordered the phone from letstalk.com, but ntelos engages in the same misleading practices.
DON'T BUY ANY PLAN FROM THE CROOKS.
Newport News, Virginia
This report was posted on Ripoff Report on 08/07/2003 03:29 PM and is a permanent record located here: http://www.ripoffreport.com/r/Letstalk-Ntelos/Grand-Praire-Texas-75050/Letstalk-Ntelos-False-Advertisement-ripoff-waste-of-time-Grand-Praire-Texas-65421. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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