- Report: #170832
Report - Rebuttal - Arbitrate
Complaint Review: Letstalk.com - T-mobile
Letstalk.com - T-mobile1111 West North Carrier Parkway Suite 400 Prairie, Texas U.S.A.
Letstalk.com - T-mobile Offered free phone and activation at checkout and then charged me $289.18, ripoff Prairie Texas
*UPDATE Employee: In Response to Marc
*Consumer Comment: T-Mobile isn't innocent.
*Author of original report: Should have been filed under "letstalk.com"
*UPDATE Employee: Capital D-I-T-T-O !!! Letstalk.com, is an internet re-seller. They are not the actual service provider.
*UPDATE Employee: Lets Talk - Not T-Mobile
At checkout, I was shown a screen indicating that my cell phone was free (I have a screen shot of this page) and that no service activation fee would apply (t-mobile).
After making the purchase, I received an email indicating that my Visa Check Card had been charged $249.00 for the "free" phone plus an additional (correct) $39.19 for a purchased data cable --and that t-mobile would be charging me a $35.00 activation fee.
Subsequently, I called LetsTalk and spoke to service representative who cancelled my order. I received an email indicating that my order had been cancelled. My bank account shows a hold for the amount of $289.18 and I am pursuing this matter with my bank presently.
This report was posted on Ripoff Report on 01/07/2006 12:14 PM and is a permanent record located here: http://www.ripoffreport.com/r/Letstalkcom-T-mobile/Prairie-Texas-75050/Letstalkcom-T-mobile-Offered-free-phone-and-activation-at-checkout-and-then-charged-me-170832. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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