- Report: #1117562
Report - Rebuttal - Arbitrate
Complaint Review: Levela
LevelaPO Box 3540, Silver Springs, Nevada USA
Levela I call 3-4 times/week for the last month and every time I am told a check will be sent 10 days from that day. Still no check or refund. Silver Springs Nevada
*UPDATE Employee: check refund
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
I bought the 2 week trial with the understanding that if I didn't like it I could call within 30 days and my account would not be charged for anymore product. This is not the case. By the time I received the product my account was charged 2 days later for $69.95 for each product. When I called and explained that I hadn't even had a chance to open the box yet and try the samples, it did not matter. In order to get a refund I was told I had to mail the samples back- unused and had to call them with a tracking number for the products.
I spent another $23 to ship the products back and called them with a tracking number. This was on January 6. Both products were received January 9 but they still won't process the refund. I have called 3-4 times every week and every time they tell me the same thing: "Ma'am, your bank will not allow us to credit your account so we have to cut a check and mail it to your home. Please allow 10 days to receive the check."
Ok... then I ask when the 10 days will start and every single time they tell me that it starts TODAY! I Just got off the phone with them again and asked why these refunds weren't sent weeks ago like I was told and, AGAIN, they just hang up on me. They have no intention of sending a check. I am out $172.90 and got nothing to show for it. I have no idea how the product works since I never got to try it but if you're wanting to try it be prepared to pay!
This report was posted on Ripoff Report on 01/22/2014 08:54 AM and is a permanent record located here: http://www.ripoffreport.com/r/Levela-/Silver-Springs-Nevada-89429/Levela-I-call-3-4-timesweek-for-the-last-month-and-every-time-I-am-told-a-check-will-be-1117562. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.