- Report: #992122
Complaint Review: Levela
| Levela P.O. Box 3540, Silver Springs Nevada 89429-0000
Internet, Utah United States of America |
|
Levela Beach Ready, LLC Unconvoluted fraud! Misleading advertisement as to terms and conditions. Internet, Utah
*UPDATE Employee: Contacting our company
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Unbeknownst to me, they charged my MasterCard $89.95 on December 18th. There was NEVER any mention on the website of a 10- or 15-day free trial, or of a "subscription," or of $89.95. Also, when they charged my MasterCard, they listed a location of Provo, UT, which is different from the "Shipped From" address of Silver Springs, NV.
I contacted my credit card company to report this unauthorized charge and it is now in "dispute." I also contacted my State's Attorney General's office on-line via their Consumer Protection Office and filed a complaint. I followed that report up with a cover letter plus copies of all records, receipts, packing slips, etc.
And, again on January 2, 2013, they sent me a second dispenser of Levela and charged my credit card for another $89.95! They asked me to pay for shipping and to send it back since they are crediting my charge account (which is now closed). I want to see what happens here. I'm not paying to ship it back.
Finally, I contacted my State's Attorney General's Office asking them to investigate and get my money back. So far, I haven't seen any improvement in my skin - and that's the bottom line!
This report was posted on Ripoff Report on 01/06/2013 05:25 AM and is a permanent record located here: http://www.ripoffreport.com/r/Levela/Internet-Utah-/Levela-Beach-Ready-LLC-Unconvoluted-fraud-Misleading-advertisement-as-to-terms-and-cond-992122. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search TipsI can help you if you will email or call us. Please go to the website on the back of the bottle, or the the website levelacare.com. There will be a contact link at the bottom of the page where you can email us your questions and issues if they have not been resolved yet. Thank you,
Allison
Levela Corporate Offices

