• Report: #66839

Complaint Review: Levitz/Stainsafe

  • Submitted: Thu, September 11, 2003
  • Updated: Thu, September 11, 2003

  • Reported By:Morgantown Pennsylvania
354 Haitt Dr. Plam Beach Garden, Florida U.S.A.

Levitz/Stainsafe misleading customers into buying a useless protection plan Downingtown,Plam Beach Garden Pennsylvaina & Florida

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In June we purchased a couch and loveseat from Levitz...we were not going to purchase the protection plan. However, after finding out that we had a puppy and two children we were told that the protection plan would cover anything that would happen to the couch regards of by whom or what.

Two months later our puppy chewed on the corner of the couch and I filed a cliam only to be told that it was not covered. When asked about the coverage I was told by the CS respresentative (Rina)that puppy chews were not covered and that "...many stores misrepresent the warranty...".

I will be contacting the Levitz store mgr., as well as be filing a denial dispute with Stainsafe...Has anyone every tried this?...Any success?

Downingtown, Pennsylvania

This report was posted on Ripoff Report on 09/11/2003 01:43 PM and is a permanent record located here: http://www.ripoffreport.com/r/LevitzStainsafe/Plam-Beach-Garden-Florida-33418/LevitzStainsafe-misleading-customers-into-buying-a-useless-protection-plan-DowningtownPl-66839. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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