This is the best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how a business took care of business.
All business will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.
Consumers love to do business with someone that can admit mistakes and state how they made improvements.
Corporate Advocacy Business Remediation and Customer Satisfaction Program.
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Are you also a victim of the same company or individual? Want Justice? File a Rip-off Report, help other consumers to be educated and don't let them get away with it!
Got Reports filed against you? Resolve the issues and rebuild trust through our Corporate Advocacy Program.
Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.
In the spring of 2012 I received a phone call from a salesman from Liberty. He said that he had done buisness with the person whom previously had my job and wanted to make contact with me. I ask where he was located and he said his business was here in town but was in the process of relocating and that was part of the reason for the call, they needed some business. I ask for a catalog and he said he would send it to me. He called back in a day or so and kept pestering me to buy something. I finnally agreed to purchase a half case of 4 foot floresent bulbs, just to help the guy out. Cases have 30 bulbs so I thought I agreed to buy 15 bulbs. In a week or so we recieved a case of 30 bulbs which is the industry standard case size. I never recieved a catalog. Our accountant paid the first bill which was for $498.90 Then the company kept sending invoices so the accountant inadvertently paid a second invoice for $498. I got a call then from the salesman named Jeff Montgomery informing me that I had actually ordered not a half case but a half MASTER LOT of 180 Bulbs and that I would be recieving the other two cases of 30 bulbs shortly. I tried to explain that I had only ordered 15 bulbs to no avail. I ask why the bulbs were 10 times more expensive than what the single bulb retail price would be and he said it was because they were guaranteed for 10 years or 10 times as long. I told him that was B.S. and that florescent bulbs last for 10 years anyway. For the past 6 months we have been getting harrasing and threatening phone calls because after paying $997.80 they claim we still owe $498.90 for the final case of bulbs!
P.S. I read with amusement the rebutals to some of the other posts. The rebutal guy named Zach123 uses the same sentence structure as the Liberty salesman that keeps calling me! Small world? Company with one employee?
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Are you also a victim of the same company or individual? Want Justice? File a Rip-off Report, help other consumers to be educated and don't let them get away with it!
Got Reports filed against you? Resolve the issues and rebuild trust through our Corporate Advocacy Program.
Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.