• Report: #502105

Complaint Review: Liberty International - Global Freedom Phone

  • Submitted: Wed, September 30, 2009
  • Updated: Tue, October 06, 2009

  • Reported By: Kate — Dallas Texas USA
Liberty International - Global Freedom Phone
libertyintenational.net Internet United States of America

Liberty International - Global Freedom Phone WOW Mobile No products, services delivered; cannot speak to a live person Internet

*Author of original report: **Update** on Liberty International - WowMobile

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I ordered what I thought was a legit business along with products and services for the WOW Mobile service which had unlimited texting, data and so on.  I guess it was TOO GOOD to be true.  After 3 weeks of not receiving any products/servcies from the company I called the number listed.  The number ONLY has a pre-recorded voice that says you have to send them an e-mail to their customer service department.  What legit business doesn't have a person you can talk to??  So I sent an e-mail and told them I had not received any products/services and wanted a refund.  They told me I COULD NOT receive a refund.  I then told them again that I have not recevied anything from the company and wanted my entire purchase price back from them.  They then sent back an e-mail saying they would forward this to their accounting department.  I didn't heard back from anyone.  I have since contacted the BBB, my bank and an attorney trying to get my money back.  This seems to be a scam and a not very reliable copany that is making hype claims about their products and services which no one has even seen yet.

This report was posted on Ripoff Report on 09/30/2009 11:17 AM and is a permanent record located here: http://www.ripoffreport.com/r/Liberty-International-Global-Freedom-Phone/internet/Liberty-International-Global-Freedom-Phone-WOW-Mobile-No-products-services-delivered-c-502105. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

**Update** on Liberty International - WowMobile

AUTHOR: Kate - (USA)

Finally the accounting department contacted me and told me they would refund my entire purchase amount and I see that they have done that today.  That makes me happy so I'm updating this complaint and letting people know this after my first report.
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