SPECIAL UPDATE: April 19 2011: Wendy Stevens - Liberty League International remains committed to increased customer satisfaction and has improved their business practices over the years to better serve their customers. Wendy Stevens - Liberty League International is truly dedicated to making sure their customers are satisfied and that any complaints which do arise are addressed promptly and fairly. Rip-off Report Investigation:
To date, Wendy Stevens - Liberty League International has made good faith efforts to resolve all complaints reported on Rip-off Report. Based on our experience, the member business has proven to be among the top members of the Rip-off Report Corporate Advocacy Business Remediation and Customer Satisfaction Program as a Verified Safe Business.
Over time and since becoming a member, Wendy Stevens - Liberty League International has remained actively engaged and improving the way they address customer service complaints. As an active and current member of the Rip-off Report Corporate Advocacy Business Remediation and Customer Satisfaction Program we are happy to report that now more than ever Wendy Stevens - Liberty League International remains committed to improving customer satisfaction.
Remember, no company or individual can ever satisfy 100% of the people 100% of the time. There are no products or services that will always be perfect for everyone and even the best companies will receive complaints from time to time. However, by participating in the Corporate Advocacy Program, the member business has made a commitment to working with its customers to resolve complaints quickly and fairly whenever possible.
Please keep in mind that as a consumer you have some responsibilities as well. Success has many definitions that based on your past experiences, current situation and your perceived expectations. Success with any product or service is always based on the proper application and understanding. The fastest car will not run if you never turn the engine on. Look at how you used the product or service that was provided in relation with the instructions that you received. The Corporate Advocacy Business Remediation and Customer Satisfaction Program will help you get your voice heard but please be prepared with documentation and fair representation of your concern, also have an idea of how the company can fix your concern. Can they offer additional services, extend warranties, offer a fair refund or just get you talking with someone that can help. ..let them know and let us know!
*Any consumer not receiving satisfaction from a member of the Corporate Advocacy Program should email us at firstname.lastname@example.org
Editors UPDATE: Positive Rating and Recognition has been given to Wendy Stevens
for its Commitment to Excellence in customer service.
Rip-off Reports investigation of Wendy Stevens uncovers an ongoing commitment to total client satisfaction. This means that clients can expect that Wendy will always work towards finding a mutually satisfactory resolution to any complaints or concerns. Wendy listens carefully to client concerns and sees them as an opportunity to learn from past mistakes and become more efficient as a company in the services she offers and the support for those services.
One top executives in the internet marketing industry stated to Rip-off Report, that Wendy Stevens personal philosophy is that her clients are a precious resource. We must listen to our clients and respond properly. This is the best way to ensure I will maintain a successful enterprise both now and in many years to come.
Another top executive of the company stated to Rip-off Report, that Wendy Stevens personal business philosophy is based on the premise that Wendy Stevens strives to add value in its services as they understand that a successful business model is based on value-added services, and client care. Wendy Stevens mission statement says it all; "Our goal is to provide our clients the best quality, value and professional excellence in the industry." Some of the other things Rip Off Report learned in the course of its investigation: Wendy Stevens business was established in 2004 to provide professionals and entrepreneurs elite marketing training. Wendy has trained thousands of individuals in that time with a handful of personal coaching clients and is recognized as a leading expert and premier trainer in the internet marketing world.
Rip-off Report has confirmed that Wendy Stevens takes quality control very seriously. Wendy has recently put a lot of effort into ramping up her support team and client relation processes including full time availability to clients to assist with any issues that develop. Rip-off Report was pleased to learn that Wendys past and current approach to business is focused on its pledge to total commitment towards client satisfaction.
WENDY STEVENS RESIGNED FROM LIBERTY LEAGUE, BETTER OPPORTUNITY, MORE BENEFICIAL TO CLIENTS, AND FOR HER ASSOCIATES WENDY HAD NO CONTROL OVER THE WAY BUSINESS WAS RUN, MAKING IT BAD FOR EVERYONE
For over six years individuals have enjoyed Wendy Stevens engaging training style and have been attracted to her genuine caring for each individual she works with one on one. Wendy''s unique philosophy of giving back to others through sharing her success in internet marketing earned her a stellar reputation in the industry at large. Rip-off Report received complaints from individuals claiming to be her Liberty League associates prior to Jan 2009. In several cases the individuals did not even appear on Wendy Stevens'' official sales register nor did their IP addresses match the reports submitted--in other words, their stories were made up. Rip-off Report has investigated each Wendy''s reports and also found that some complaints were related to customer service issues which Wendy did not directly control.
Wendy Stevens began her career as internet entrepreneur with Liberty League, but the company made a series of fateful decisions that resulted in it going out of business in mid-2009. Rip-Off Report discovered that Wendy Stevens had no ownership in Liberty League. Although Wendy trained for that company she did not control staffing decisions, product quality, customer service policies, refund policies, nor any other control mechanism to ensure customer service for her associates. It was a very frustrating situation for her personally.
When the leaders of Liberty League launched a new business venture in late 2009, Wendy had grave doubts about its viability but did everything she could to help it succeed out loyalty both to the owners and her associates. When it became clear to Wendy that this new venture would not in fact succeed, and that her associates had been left without a way to make a living, Wendy Stevens resigned from the business to find another, better opportunity, for her associates. In doing so, Wendy Stevens walked away from the majority of her income. How many entrepreneurs have that kind of integrity and dedication to their team? Wendy did succeed in finding a great new opportunity for her team with LifePath, where she is helping people set records again in internet marketing. She hired a full customer service and customer resolutions team to ensure that her associates were being treated as VIPs.
Wendy Stevens recognizes that complaints posted on Rip-off Report (true or not) are issues that need to be addressed and if handled correctly can be valuable learning opportunities. With the feedback generated by Rip-off Reports Investigation Wendy Stevens has made organizational changes allowing her clients a more streamlined approach to problem resolution and a total overall commitment to her client experience.
In summary, after our investigation, which included discussions with Wendy Stevens and many of her past and current associates, Rip-off Report is convinced that Wendy Stevens has been and is committed to quality delivery of services resulting in total client satisfaction.Read more about Wendy Stevens Commitment to Excellence and Total Consumer Satisfaction and why consumers should feel safe, confident and secure when doing business with a member of Rip-off Report''s Corporate Advocacy Business Remediation & Customer Satisfaction Program. ..yes, a long name for a program that does a lot for both consumers and businesses alike. Read about Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,..A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. this program works.
NOW TO THE ORIGINAL REPORT THAT WAS FILED
Liberty League International More focused on recruiting than an actual product Scottsdale Arizona
I am amused at all the Liberty Leaguers who have chimed in to endorse their "opportunity". I poured my heart and soul into this business for over 6 months FULL time every day, 7 days a week with ZERO results. My only real result is that I am now in debt over $12,000 and the company refuses to refund even a portion of the money I lost back to me. I chuckle to myself when I read all the posts about "lack of commitment", or "expecting a free ride", or lazy work ethics. Baloney! I spoke with over 100 people every week, week after week for 6 months and only had 3 people semi-interested!! (I guess I wasn't exhibiting good posture!) It was literally like trying to sell the Brooklyn Bridge when pitching their "Beyond Freedom" course for $1520! The sad part is, many of these folks (prospects)are struggling just to put food on the table, yet alone buy into this! And yes, they GREATLY pressure you to buy into the next higher levels (Liberty and Summit) in order to "position" yourself to make better money. The Liberty is $7995, and the Summit is over $12,000!
They neglect to tell you that in order to run this business, you need to spend $39.95 a month on the LLI personal website, $19.95 a month for an 800 number, $99 quarterly to have access to their PROLINK conference system, and ATLEAST $200 a month on leads from their self-owned lead company, Extreme Leads. Generating your own leads thru web advertising can even be costlier!!
Lastly, the main thing I found running rampant within the organization was the "fake it til you make it" mentality. I was encouraged to tell people of my mulitple six-figure income I was generating, when I hadn't made a single red cent! Where is the integrity and honesty in that? I never spoke with a Liberty Leaguer (and I've talked to many) who wasn't earning $20-40K every month......sounded a bit too good to be true, and unfortunately I've learned why the HARD way. A class-action lawsuit is in the works against LLI-.