- Report: #340630
Report - Rebuttal - Arbitrate
Complaint Review: Liberty Medical
Liberty MedicalP.O.Box 20004 Fort Pierce, Florida U.S.A.
Liberty Medical Haven't Got Their Act Together Fort Pierce Florida
*UPDATE Employee: You have no clue
*Consumer Comment: Companies Responsibility
*UPDATE Employee: KNOW YOUR OWN INSURANCE
She told me she would send me strips by the following Tuesday and would immediately enroll me in Liberty Insurance Medical Program.
On Friday, June 13th. I received a letter in the mail from Liberty called "Authorization of Billing". I had not received my test strips as promised the previous Tuesday. ICalled the company on Monday and was told the Florida Office of the Company did not cover my Insurance Provider and was transfered to the Liberty Office in Salem, Virginia.
The individual I spoke to there told me that Liberty did not cover the Medical Plan I was enrolled under and that my file had been transfered to their office.
I was never called..I never received my test strips..I was told I would have to start all over again in order to be covered by Liberty.
What a frustrating experience! I would never deal with a company that took inefficiency to new heights! If this is the way I was treated before I ever became an actual customer, I can only imagine what it would be like getting all of my diabetic supplies on an ongoing and regular basis.
This report was posted on Ripoff Report on 06/16/2008 09:47 AM and is a permanent record located here: http://www.ripoffreport.com/r/Liberty-Medical/Fort-Pierce-Florida-34979/Liberty-Medical-Havent-Got-Their-Act-Together-Fort-Pierce-Florida-340630. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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