• Report: #841472

Complaint Review: Liberty National Life Insurance Company REVIEW: Commitment to customer satisfaction. Affordable life and supplemental health insurance through in-home and workplace sales.

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  • Submitted: Sat, February 18, 2012
  • Updated: Sat, February 18, 2012

  • Reported By: ED Magedson - Founder, Ripoff Report — Tempe Arizona USA
Liberty National Life Insurance Company REVIEW: Commitment to customer satisfaction. Affordable life and supplemental health insurance through in-home and workplace sales.
100 Concourse Pkwy Internet United States of America

Liberty National Life Insurance Company REVIEW: Commitment to customer satisfaction. Affordable life and supplemental health insurance through in-home and workplace sales. Providing local, one-on-one service. While automation is the way of the today's world, it won't replace individual attention to Liberty National policyholders. Liberty National Life Insurance Company receives a positive rating for their commitment to Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program. Insurance can make the difference in a family keeping their home, a child going to college, or having enough money to pay bills each month if a family breadwinner dies. Since 1900 Liberty National Life Insurance Company has been passionate about helping hardworking Americans protect their families. Ripoff Report Verified Safe Business. Nationwide.

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Ripoff Report REVIEW / Liberty National Life Insurance Is Commitment to Customer Satisfaction Liberty National Life Insurance Company joins Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a long name for a program that does a lot for both consumers and business alike. Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a program that benefits the consumer, which helps to increase consumer satisfaction and confidence when doing business with a member business. When a company or individual joins the Ripoff Report Corporate Advocacy Program, they must make a commitment to us in writing to 'doing whatever it takes to make things right with their customers.' What does that mean? It means that Ripoff Report expects that members of our CAP program will review and respond to ALL customer complaints promptly. It means that every complaint will be taken seriously and every customer will be treated fairly and with respect. It means if a customer did not receive what they expected, the company will work with that customer to fix the issue. It means that if a customer requests a refund and if there is any reasonable basis for that request, we expect the customer will be given a prompt refund (some refund requests may not be reasonable, so this does not mean a refund is guaranteed in every case). Making things right can mean lots of different things to different people, but our point is thisby working closely with the company or individual to resolve any disputes, Ripoff Report can track the footprints of customer service to ensure that our CAP members are doing everything they can to treat customers fairly and to increase their customer satisfaction. ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM BAD BUSINESSES. By Ed Magedson - Founder, Ripoff Report Liberty National Life Insurance Company approached Rip-Off Report with the intent of wanting to resolve any customer issues and reports posted on Ripoff Report. As a Part of the Corporate Advocacy Program the member business allows Ripoff Report to send an email to all of those who filed a complaint in the past, letting the customer know, the member business wanted to make things right with them, .. whatever it takes to do so. Ripoff Report always monitors these emails to insure the member business does what they agreed to. The people at Liberty National Life Insurance Company did just that. The results show that Liberty National Life Insurance had not one outstanding issue with anyone that had filed a complaint with Ripoff Report. Liberty National Life Insurance Company has gone through great lengths to make sure they try and resolve any and all customer issues. Liberty National Life Insurance Company has joined the Corporate Advocacy Program because they want customers to know they will resolve any and all customer issues. They never want their customers to feel like they werent taken care off. Liberty National Life Insurance Company stated on the first visit our customers are treated as royalty, and after that they are treated as family. As service professionals, we treat our guests, agents and employees with respect and dignity. LIBERTY NATIONAL LIFE INSURANCE COMPANY CONTINUES TO CLARIFY WHO THEY ARE AND WHAT THEY CAN DO FOR CLIENTS Liberty National Life Insurance Company has been in the insurance business since 1900. We offer affordable life and supplemental health insurance through in-home and workplace sales. Providing local, one-on-one service to our customers is something we've done from the beginning. ANY BUSINESS THAT CAN ADMIT THEY MADE MISTAKES AND CORRECTS THOSE MISTAKES IS A BUSINESS YOU CAN TRUST AND WORTH DOING BUSINESS WITH . As stated above, Liberty National Life Insurance Company is committed to 100% customer satisfaction and has made every possible effort to ensure that all customers have a positive experience while at their business. Liberty National Life Insurance Company recognizes that complaints posted on Ripoff Report (whether true or not) are issues that need to be addressed, not ignored. One company executive agreed that, if handled correctly, complaints can be valuable learning opportunities. With the feedback generated by Ripoff Reports Review of Liberty National Life Insurance Company has made organizational changes allowing its clients, employees and agents a more streamlined approach to problem resolution and a commitment to a great client experience. After speaking with the management at Liberty National Life Insurance Company and emailing anyone who filed a complaint in the past, Ripoff Report is proud to give Liberty National Life Insurance Company a positive Rating. Liberty National Life Insurance Company made efforts to ensure that all customers were satisfied and assured Ripoff Report that the business has an improved business model that features customer satisfaction as the top priority. Statements from Liberty National Life Insurance Company Liberty National Life Insurance Company has been in the insurance business since 1900. We offer affordable life and supplemental health insurance through in-home and workplace sales. Providing local, one-on-one service to our customers is something we've done from the beginning. While automation is the way of the today's world, it won't replace our individual attention to Liberty National policyholders. Insurance can make the difference in a family keeping their home, a child going to college, or having enough money to pay bills each month if a family breadwinner dies. Liberty National Life Insurance Company is passionate about helping hardworking Americans protect their families. We look forward to helping you protect yours. STATED IMPROVEMENTS FROM LIBERTY NATIONAL LIFE INSURANCE COMPANY. Theyre new policy is to always contact all customers to gather valuable feedback so that they can continue to adapt and deliver the best customer service possible. Liberty National Life Insurance Company is willing to go beyond the call of good customer service and do what it takes to make things right with their customers. WHAT TO LOOK OUT FOR IN THIS INDUSTRY This is another new sub-title ..explain here what other products or compeditors do to their customers and what consumers need to look out for.. Liberty National Life Insurance Company has been in the insurance business since 1900 and has always been dedicated to providing exceptional customer service. *Any consumer not receiving satisfaction from a member of Rip-off Reports Corporate Advocacy Business Remediation and Customer Satisfaction Program should email us at EDitor@ripoffreport.com This kind of dedication to customer service means that Liberty National Life Insurance Company will do whatever it takes to make sure their customers are properly taken care off. In the future, if anyone has any complaints or concerns with Liberty National Life Insurance Company, you are invited to contact them directly via email: contactus@libnat.com (again, please be sure to cc: EDitor@ripoffreport.com so we can keep track of the companys response and to insure customer satisfaction). You can call Liberty National Life Insurance Company directly at 205-325-4979. As always, Ripoff Report cannot guarantee that every customer or employee will always be 100% satisfied in every case, but we promise that if you have any concerns with Liberty National Life Insurance Company or any of our Corporate Advocacy Program members, we will do everything we can to see that the issue is addressed quickly and that you are treated fairly and with respect. Any issues you think you cannot resolve with any member of Ripoff Reports Corporate Advocacy Program.. please contact us. EDitor@ripoffreport.com ..Remember, just because a company or individual is reported on Rip-off Report does not mean you should not do business with them. Use Rip-off Report information as a tool to your advantage. Be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you. Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Rip-off Report is chartering in new territory, working to make a change for both consumers and businesses alike. Consumers can feel safe confident and secure when doing business with Liberty National Life Insurance Company. Here's why. Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,. And about Liberty National Life Insurance Companys Commitment to Excellence and Consumer Satisfaction. .... Consumers should feel safe, confident and secure when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. ..yes, a long name for a program that does a lot for both consumers and businesses alike.


Written by,

..Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program team..

..by consumers, for consumers
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This report was posted on Ripoff Report on 02/18/2012 04:35 PM and is a permanent record located here: http://www.ripoffreport.com/r/Liberty-National-Life-Insurance-Company-REVIEW-Commitment-to-customer-satisfaction-Affordable-life-and-supplemental-health-insurance-through-in-home-and-workplace-sales/internet/Liberty-National-Life-Insurance-Company-REVIEW-Commitment-to-customer-satisfaction-Affor-841472. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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