- Report: #1119268
Report - Rebuttal - Arbitrate
Complaint Review: Liberty National
Liberty National223 W. Anderson Lane Austin, Texas USA
Liberty National Life Insurance Company They will keep half the money you earn. Austin Texas
*Author of original report: Thanks for pretending you know me.
*UPDATE Employee: Read your contract
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Whenever you make a sale they will tell you that half of your money will go into a commission account that you cannot access. They tell you that this is a safeguard against any future businesses that may cancel their account. THe money in your commission account will be used to pay the cancellation penalty so you don't have to pay you. Once your commission account goes over a certain amount you will be allowed to keep all of your earnings.
They also tell you that you will receive the money from your commission account 3 months after you leave the company. It has now been 7 months since I left the company and I have not received any of the money from my commission account. I have tried emailing Rachel (the branch manager). She told me that I needed to talk to Rex (the branch owner). I emailed Rex and he simply forwarded my email to the customer service department of his corporate headquarters. They replied back saying that my case has been sent to the field compensation department for review.
In the email, the email address of the customer service is hidden and there is no phone number to contact them. Just an email representative's first name. Kisha. It has been over a week since that email exchange and I have not heard any updates.
They owe me about $1700.
This report was posted on Ripoff Report on 01/29/2014 09:30 AM and is a permanent record located here: http://www.ripoffreport.com/r/Liberty-National/Austin-Texas-78752/Liberty-National-Life-Insurance-Company-They-will-keep-half-the-money-you-earn-Austin-Te-1119268. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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