• Report: #47731

Complaint Review: Liberty Online Services

  • Submitted: Mon, March 03, 2003
  • Updated: Thu, March 13, 2003

  • Reported By:Allentown Pennsylvania
Liberty Online Services
onlineyp.net Internet U.S.A.

Liberty Online Services rip-off fraudulent telemarketing & online scam Miami Florida

*Consumer Suggestion: This Scam is Prolific! Goes by Other Names: World Wide Source, Ameri-source, American Solutions, IT Data Direct, etc.

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Liberty Online, uses quick talking telemarketing schemes to confuse people into believing they are THE yellow pages. They believe that anyone who answers the phone at a company is able to make finanacial descisions for the company.

Any reputable company would not try to confuse and hide the true contents of a sales pitch. I have listned to the tape of my employee being talked to by one of their telemarketers, and it was obvious that they were simply talking fast enough to bury the contractual obligations of their pitch.

He believed that he was simply verifying our company address and phone number for the phone company. Liberty made no real effort to contact the officers of our company, and in what can only be described as a blur of words, asked if the person they were speaking to was authorized to make changes to telecommunications services, along with several other questions to which he gave a blanket answer of yes.

they were truly concerned with finding the person who could make these descisions they would have inquired further. Acccording to them anyone, and I mean ANYONE, even if their not an employee, who answers yes to this question can cause your company to be billed! If that's not fraud I don't know what is. These people should be put out of business immediately!

Allentown, Pennsylvania

This report was posted on Ripoff Report on 03/03/2003 02:01 PM and is a permanent record located here: http://www.ripoffreport.com/r/Liberty-Online-Services/internet/Liberty-Online-Services-rip-off-fraudulent-telemarketing-online-scam-Miami-Florida-47731. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Suggestion

This Scam is Prolific! Goes by Other Names: World Wide Source, Ameri-source, American Solutions, IT Data Direct, etc.

AUTHOR: Robert - (U.S.A.)

Has anyone considered the need to report these directory scammers for mail fraud. Get the form at your local post office. The billing practices of these companies clearly constitute mail fraud.

Contact your state Attorney General. Vermont shut some of them down, Noteably Pavlos Angelatos and World Wide Source. Missourri is about to drop the hammer on them.

Mister or Ms. Telemarketer, sitting in their boiler room bunker in Montreal or Dartmouth, is either woefully ignorant of state laws--or hopes you are! Most states have "right to cancel" laws. If you are a telemarketer you are required by law to notify your contact of them in such transactions. Usually it is a 72 hour period or something similar. It goes without saying that the telemarketer would also have to clearly identify themselves and provide clear contact information to create an enforceable transaction.

Your state probably also has laws on the books similar to this Virginia statute:
59.1-200. Prohibited practices.

A. The following fraudulent acts or practices committed by a supplier in connection with a consumer transaction are hereby declared unlawful:

1. Misrepresenting goods or services as those of another; (eg: The "Real Yellow Pages")

2. Misrepresenting the source, sponsorship, approval, or certification of goods or services;

3. Misrepresenting the affiliation, connection or association of the supplier, or of the goods or services, with another;

4. Misrepresenting geographic origin in connection with goods or services;

5. Misrepresenting that goods or services have certain quantities, characteristics, ingredients, uses, or benefits; (saying you distribute over a million books when your circulation is closer to 35000).

With a little knowledge you should be able to help stop this kind of operation in your area. Their only strength is in their telephone operation. They also have no respect for anti-harassment laws. Just keep hanging up on them. You can be nice about it since you possess the moral and legal high ground. They seem to take sadistic enjoyment out of reducing professional people to rage and verbal conflict with them on the telephone. Kill them with kindness.
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