• Report: #1001690

Complaint Review: Liberty Tax 3800 North Mesa

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  • Submitted: Wed, January 23, 2013
  • Updated: Wed, January 23, 2013

  • Reported By: M.C. — El Paso Texas United States of America
Liberty Tax 3800 North Mesa
3800 North Mesa Street, El Paso, TX 79902 Internet United States of America

Liberty Tax 3800 North Mesa Liberty Tax cost me $9000 in IRS Penalties Internet

*Consumer Comment: Tax?

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I have not been able to resolve my issues with Libery Tax. I had them prepare a tax return in 2009 which I was later informed by the IRS that I owed $9000 in unpaid taxes and penalties. I have attempted to resolve this with their corporate offices, and the local franchise holders. One went out of business and the second franchise holder claims he has nothing to do with anything since he wasn't the owner. It appears their tax preparers are not well trained in preparing income tax returns and they may be overly agressive in preparing the returns so they look good. They look good until you get assessed penalties later.

The corporate office passes everything to the local office. I, at one time agreed to settle this dispute if Liberty Tax would pay the additional taxes. Liberty Tax has refused to pay any amount. What angered me the most is how I was treated by the current franchise holder.

I see that Liberty Tax has lots of similar complaints regarding returns with errors that later result in IRS penalties. I hope that I prevent others from facing a similar situation in the future.




This report was posted on Ripoff Report on 01/23/2013 04:55 AM and is a permanent record located here: http://www.ripoffreport.com/r/Liberty-Tax-3800-North-Mesa/internet/Liberty-Tax-3800-North-Mesa-Liberty-Tax-cost-me-9000-in-IRS-Penalties-Internet-1001690. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Tax?

AUTHOR: Robert - (U.S.A.)

I, at one time agreed to settle this dispute if Liberty Tax would pay the additional taxes.
-
You don't give any details as to the reason for the error, but if they miscalculated the tax then they would be responsible for the PENALTIES and INTEREST that the IRS assessed you.   They like most tax preparation companies have an Accuracy Guarantee this.  However, it doesn't get you out of paying the additional tax as you would have owed that anyways. 

Now, if they only filled the tax based on what you gave them and it was something you left out or gave them misinformation then unfortunately you would be at fault and responsible for everything.

If they won't pay you may want to think about filing a suit against them.  Depending on how much the penalties make up of the $9000 you may be able to do this in Small Claims. 
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