- Report: #1018968
Report - Rebuttal - Arbitrate
Complaint Review: Liberty Tax Service
Liberty Tax Service1716 Corporate Landing Parkway Virginia Beach, Virginia United States of America
Liberty Tax Service Picked up my w2s and took 30miles from the nearest office to new store-brought me nothing but $50 dollars, no papers! Virginia Beach, Virginia
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I am very very upset about the way this store operates and I want someone to call me back right away. So go ahead and put my complaint in, send me a ticket# and have Corporate call me back within 24-48 hours like their policies promise, and call me with favorable results because I want my service fee money back, plus whatever charges I was charged for a refund transfer fee that another friend said could be as high $49.95!!?? Why would I pay over a third of my refund with simple forms to get back what he said was around $450 after fees but they cut his hours so now he does not even know anything to tell me except go up there and get their attention? I deserve answers. If the news people went there, they would get answers for me. Give me a managers number and email or some hope of a contact person who is capable of understanding my frustration. I am a new college student and new filer only 18 years old. Not happy at ALL! Please answer! I should not have to call a hundred places. My email is [redacted] and I expect a response on this page soon. Please help!!! Now when I call this man he says he will only get a small fine for what he did and they cut his hours and he cannot get my papers from them and to keep calling! His name is Erick Cheatham and he use to work for the store a mile from my house. He now says he made this new store #1 by calling the other stores old client list and taking them to the new store so far away but now they cut his hours and nothing he can do!!!???? Help me!!
This report was posted on Ripoff Report on 02/23/2013 02:46 AM and is a permanent record located here: http://www.ripoffreport.com/r/Liberty-Tax-Service/Virginia-Beach-Virginia-23454/Liberty-Tax-Service-Picked-up-my-w2s-and-took-30miles-from-the-nearest-office-to-new-stor-1018968. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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