Complaint Review: Liberty Tax; Tax preparer Nicolas Sebastian - Lexington Kentucky
- Liberty Tax; Tax preparer Nicolas Sebastian 135 East New Circle Road Lexington , Kentucky USA
- Phone: 859-299-0038
- Web:
- Category: Bait-and-Switch
Liberty Tax; Tax preparer Nicolas Sebastian "Send a Friend to Liberty and get $50" That's their slogan"$50 on the spot" Lexington Kentucky
*REBUTTAL Owner of company: Nick Sebastian
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So yesterday, February 08,2014 I was referred by a friend to go to Liberty Tax on 135 East New Circle Road Lexington, KY 40505 to have my taxes prepared. They were offering "$50.00 on the spot" to anyone who came in to have the taxes prepared. Needless to say, my particular preparer Nicolas Sebastian was not and is not a certified CPA or had any kind of license or proper training to prepare taxes. Not only did he talk in circles, as if I wouldn't catch on(" I'm going to give you the "$50.00 dollars on the spot to make everyone happy", "you can come in on Tuesday and pick up your $50.00 dollars", "we will give you a check for $50.00 dollars that you can take to Walmart and cash for $3.00 dollars, " I'm going to take $50.00 off your tax preparation fees and give you a $50.00 dollar check when the IRS accepts your application ". That was four lies told at the same time.
Needless to say, I did not receive my "$50.00 on the spot, nor did my friend receive his referral bonus. After questioning Nicolas Sebastian about the $50.00 on the spot, that he BLATANTLY lied about, I left the office after all was done(taxes were filed) . After leaving the office, I checked my folder containing my paper work, noticing he had not.returned my copies of either of.my w-2's Luckily I hadn't left the parking lot. I walked back into the office and asked for a copy of the $50.00 dollar check(yes, it is really printed on a piece of white paper, that he refused to let me sign for) as well as my w-2 forms that he does not need to keep. As I walked in, I noticed all of my paper work which has personal and confidential information on it was left sitting out on his desk, I asked him(politely) "when are you going to put my information away"? He says "right now". I said " do you mind if I watch, because I am particular about my information, because it has been stolen before ". He said "sure ". I asked for the owner of liberty taxes contact information as well so I could call and complain about his employees and their blunt lies and lack of professionalism. I am going back after work tomorrow to speak to him(Ken Kringe) . He said he'd be there 9am-9pm and that I could come back and he'd give me my $50.00 dollars! Let's see if he keeps HIS word ..unlike Nicolas did! Folks, please always be aware of scam artists! They exist in every business! And If you can catch them in a lie, like my friend and I did Nicolas, make note of it and take a stand!
This report was posted on Ripoff Report on 02/09/2014 12:27 PM and is a permanent record located here: https://www.ripoffreport.com/reports/liberty-tax-tax-preparer-nicolas-sebastian/lexington-kentucky-40505/liberty-tax-tax-preparer-nicolas-sebastian-send-a-friend-to-liberty-and-get-50-that-1122272. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 REBUTTAL Owner of company
Nick Sebastian
AUTHOR: krkringcpa - ()
SUBMITTED: Saturday, March 08, 2014
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