- Report: #1009526
Report - Rebuttal - Arbitrate
Complaint Review: Liberty Taxes
Liberty Taxes16681 chagrin Blvd. shaker, Ohio United States of America
Liberty Taxes none Liberty Taxes will lure you in with a refer a friend gimmick, then change all of what they promised shaker, Ohio
*REBUTTAL Owner of company: We stand behind our promotion
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I was later told by someone else that i couldn't get it until the end of February. I talked to the branch owner/manager who was very smart mouthed and condescending, While I was on the phone he looked at my return and told me that i didn't qualify for the refer a fried fee.
He said that I could not get the fee because i referred my son, and being my son he didn't have to pay to get his taxes done. I told him what I was told, It didn't matter to him .
I called customer service and filed a complaint and I am waiting to hear back from them. They can have that $50 next year, this is my first and last time using them, Next year I will go to AARP where it is totally free .
This report was posted on Ripoff Report on 02/05/2013 07:15 PM and is a permanent record located here: http://www.ripoffreport.com/r/Liberty-Taxes/shaker-Ohio-44120/Liberty-Taxes-none-Liberty-Taxes-will-lure-you-in-with-a-refer-a-friend-gimmick-then-chan-1009526. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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