- Report: #254603
Report - Rebuttal - Arbitrate
Complaint Review: Liberty Wireless - mymobileaccount.com
Liberty Wireless - mymobileaccount.comP.o. Box 55000 Detroit, MICHIGAN 48255-2646 Internet U.S.A.
Liberty Wireless - mymobileaccount.com Very poor customer service, Service not as described Internet
*Author of original report: Liberty wireless account web site closed 14 days after reporting
The phone was $200 with a $100 rebate. However the documates never came with the phone to get your rebate and even though there is no long term contract you must stay with them for 6 of 8 months to get the rebate, that you can't get without the proper documates. They told me this after the purchase. I tried to return the phone but because I used it more the 100 min. Liberty wireless said and I quote,"I would have to sell it to some one else."
At this time there web site is down for the next month or so and there 1 800 no. isn't working properly. They have my credit card info but have not charged it for this months service. I am tring to port the number to another co. but with there lack of customer service I'm not holding my breath that i will be able keep my moble number. I just don't know how long they will be in service.
Charleston, South Carolina
This report was posted on Ripoff Report on 06/14/2007 09:14 PM and is a permanent record located here: http://www.ripoffreport.com/r/Liberty-Wireless-mymobileaccountcom/internet/Liberty-Wireless-mymobileaccountcom-Very-poor-customer-service-Service-not-as-describ-254603. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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