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  • Report: #288535

Complaint Review: Liberty Wireless

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  • Submitted: Mon, December 03, 2007
  • Updated: Mon, December 03, 2007

  • Reported By:Ralston Nebraska
Liberty Wireless
P.o. Box 55000 Dept. 264601 Detroit, Michigan U.S.A.

Liberty Wireless Did not issue rebate after several attempts. Detroit Michigan

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Liberty wireless promised to give a $100 rebate for the phone I purchased from them after 180 days of service. I filled out and returned the form as soon as I received it in the mail.

2 months after I should have recieved it, I called Liberty Wireless and spent the next few months trying all eight 1-800 numbers that were given to me. I was eventually told to print off another rebate form off of their website and send it to a new address.

The problem was that the pdf file for the rebate form was damaged and would not load. I sent them several emails but it still took them months to fix the problem. (They never actually gave me a response.) I sent the new form to the new address and I still have yet to hear from them.

I have spent hours on the phone and on the internet trying to get the rebate that I am entitled to. I have since left the company (their service is aweful). Now with my current financial situation I need this more than ever. Please tell me what I can do to get what they owe me.

Disgruntledcollegestudent
Ralston, Nebraska
U.S.A.

This report was posted on Ripoff Report on 12/03/2007 09:13 AM and is a permanent record located here: http://www.ripoffreport.com/r/Liberty-Wireless/Detroit-Michigan-482552646/Liberty-Wireless-Did-not-issue-rebate-after-several-attempts-Detroit-Michigan-288535. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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