- Report: #1032390
Report - Rebuttal - Arbitrate
Complaint Review: Liberty Wireless
Liberty Wireless6101 Blue Lagoon Drive, Ste 450, Miami, FL Miami, Florida U.S.A.
Liberty Wireless Aggravated by rudeness and unaccessability Ripoff Detroit And Miami Florida and Michigan
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
-Liberty Wireless tried to take away all the minutes I had with MCI but I fought that battle and won.
-Then they started charging to talk to customer service when paying my bill and the wait time was usually 20 -45 minutes.
-Then a website made it easier to pay the bill but due to some unexplained glitch debit cards couldn't be used, only credit cards.
-When a payment was successful they sent a text message to the cell phone saying it was successful but charged ten cents to do so without prior knowledge of this charge.
Now they have completely changed the website so one can no longer make a payment online (as that area is not available and has not been for a month).
Speaking with customer service has been even more aggravating as they are rude, raise their voices, and talk all over the top of you so you can't get a word in. And today the system is down again so no payments can be made that way...try back later.
I'm to the point that I'll have to lose all the minutes I have on my contract to seek a nicer, more compatible company in which to give my money. It's been obvious that Liberty Wireless won't care to lose one customer.
This report was posted on Ripoff Report on 07/15/2007 11:37 AM and is a permanent record located here: http://www.ripoffreport.com/r/Liberty-Wireless/Miami-Florida-33126/Liberty-Wireless-Aggravated-by-rudeness-and-unaccessability-Ripoff-Detroit-And-Miami-Flori-1032390. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.