• Report: #264683

Complaint Review: Liberty Wireless

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Wed, August 01, 2007
  • Updated: Wed, August 01, 2007

  • Reported By:raleigh North Carolina
Liberty Wireless
libertywireless.com Internet U.S.A.

Liberty Wireless without warning phone service wrongfully disconected and customer service gave the complete run-around 360 degrees Ripoff Internet

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

after having wireless service for 3 years my service was immediately terminated on June 20. i was informed that had used all my antime minutes however going over my call usge i had approximately 100 minutes left.

the internet account site had been down for 2 months. customer service informed me their was no way for them to track my usage. they just "knew" that my minutes had expired. the customer srevice rep was rude informed me he was the manager and there was no complaints office. apparently that was down too.

i was told to pay for next months usage if i wanted to use the phone eventhough next months bill wasnt due for a couple of weeks.

i was also informed that there was nothing i can do about it. but pay for services i had not recieved. after calling back several times... i continued to get the same representative which offered no assistance. emails were not returned. and all contact information was non-active anymore.

a month later still no service. my phone is just a paperweight now. i've since swithced service providers. never have i seen a company so rude, crude and fradulent.

Kiekie
Raleigh, North Carolina
U.S.A.

This report was posted on Ripoff Report on 08/01/2007 06:50 PM and is a permanent record located here: http://www.ripoffreport.com/r/Liberty-Wireless/internet/Liberty-Wireless-without-warning-phone-service-wrongfully-disconected-and-customer-service-264683. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Liberty Wireless

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory