- Report: #105730
Report - Rebuttal - Arbitrate
Complaint Review: LibertyWireless
LibertyWirelesslibertywireless.com Washington, District of Columbia U.S.A.
Liberty Wireless ripoff once they get your money that's it...it's over! Washington District of Columbia
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Again, I waited more that 7 days and finally got the phone, which was a refurbished phone and not a new one. I still tried to be patient and didn't complain until that phone when dead on me. Once again, I was back on the phone with Liberty's customer service team and they promised to get me another phone within 5 to 7 days and waive the $60.00 replacement fee.
I disagreed and ask to get a refund and they refused because they said I was in the plan for more than 30 days. At this time, I felt that I was be ripoff and didn't know what to do. So rather than lose out on my $117.87 I decided to try and get another phone sent to me.
Unfortunately, between August 4th and August 25th, I spent a lot of time on the phone with Liberty Wireless begging for a partially refund if not a full one, but was told that I could not get a refund.
After receiving 3 phone in which they said I could keep, but have no use for, I cancelled my account and decided to file a complaint with the Better Business Bureau and any one who can help me.
I had Liberty Wireless Service for a total of 1 1/2 month and the rest of the time was spent returning and receiving phones.
My advice to anyone is not to use this service because once they get your money that's it...it's over!
10026, New York
This report was posted on Ripoff Report on 08/27/2004 11:48 AM and is a permanent record located here: http://www.ripoffreport.com/r/LibertyWireless/Washington-District-of-Columbia-20007/Liberty-Wireless-ripoff-once-they-get-your-money-thats-itits-over-Washington-Distric-105730. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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