- Report: #478317
Complaint Review: LifeNutra
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| LifeNutra 848 N Rainbow Dr - 300
Las Vegas, Nevada U.S.A. |
|
Nature Cleanse, Web Supplement, Uthihealth Products Continued to charge credit card (4 times) although I returned the item. Las Vegas Nevada
* : Beware
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Corporate Advocacy Program™
Sandra
santa barbara, California
U.S.A.
This report was posted on Ripoff Report on 08/10/2009 09:30 PM and is a permanent record located here: http://www.ripoffreport.com/r/LifeNutra/Las-Vegas-Nevada/Nature-Cleanse-Web-Supplement-Uthihealth-Products-Continued-to-charge-credit-card-4-tim-478317. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search TipsNow that you have canceled your card, be prepared for them to contact you by phone and by email from their "Refund Department". In my case they advised me of a $2.49 shipping charge that would be refunded to my bank account and also advised me that they could call on my behalf to my bank and confirm the deposit. Obviously, I had already canceled my bank card so I knew there was no way they could deposit anything, because they no longer have my bank info. But here's the catch, they then call you (left me a msg) telling me to call them back at 877-559-7697 with any questions about my refund. At that time, I'm certain they'd ask for credit card info again (to confirm my identity so they say), in order to get my NEW card information and charge me for a product I did not order. In my case, I canceled my free trial before it ever shipped, but they shipped anyway then provided me customer service numbers that did not work.
Anyway, beware of any "refunds" they offer. When you call the refund like it just says "Hi this is the Refund Department". Makes no mention of what company or anything.
Stay away........stay far far away.
