- Report: #95164
Report - Rebuttal - Arbitrate
Complaint Review: Lifekey Health
Lifekey HealthP.O. Box 42635, Cincinnati, OH 45242 Cincinnati, Ohio U.S.A.
Lifekey Health - Berkeley Premium Ripoff Extra charges on Credit Card rigid about refunds Cincinnati Ohio
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I called the number after looking up this company on the Rip-Off report website (thank GOD for this site) I was told by the customer service rep (after waiting for 20 min on hold) that by paying for the shipping with my credit card, I was automatically enrolled in their program.
I inquired about the free sample and if the membership could be cancelled and my money refunded. I was given a vague description of billing cycles and shipping dates, etc and basically told that my money could not be refunded, even though the charge had been made less than 3 hours earlier.
Then I got mad, and though I don't recommend anyone to use bad manners on the phone, I basically told them that if the money they STOLE (yes, stole) from me was not refunded immediately, They would hear from my lawyer and I would sue the pants off them (choice words included of course, but edited for content).
I was then told that "since I called right away, an exception was going to be made and I would be credited for all charges."
I don't recommend this product and If one does happen to try it, be sure to call and order and ask for a full explanation before agreeing to anything. Or, better yet, CHECK THE RIP OFF REPORT!
This report was posted on Ripoff Report on 06/16/2004 05:33 PM and is a permanent record located here: http://www.ripoffreport.com/r/Lifekey-Health/Cincinnati-Ohio-45242/Lifekey-Health-Berkeley-Premium-Ripoff-Extra-charges-on-Credit-Card-rigid-about-refunds-95164. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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