- Report: #845162
Report - Rebuttal - Arbitrate
Complaint Review: Lifesmart Products
Lifesmart ProductsPlano, Texas United States of America
Lifesmart Products SNSAM (972) 769-7253 ext 101 Lifesmart NOT respond to e-mails; fireplace not working properly, under warranty only couple months old! Plano, Texas
*Author of original report: Jessicka; Above and Beyond
*Author of original report: Working with Jessika
*UPDATE Employee: Customer Issue Resolved
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Initially I did receive responses from Customer Service, however as I kept pushing the issue to have the unit repaired or replaced, I now do NOT get any responses. I have placed complaints with the BBB and the FTC.
I did learn that SNSAM Lifesmart Products is NOT a member of the BBB!
This report was posted on Ripoff Report on 02/27/2012 05:38 AM and is a permanent record located here: http://www.ripoffreport.com/r/Lifesmart-Products/Plano-Texas-75026-0758/Lifesmart-Products-SNSAM-972-769-7253-ext-101-Lifesmart-NOT-respond-to-e-mails-fireplac-845162. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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