I checked my account this morning to find that RASSHELPNOW,com was attempting to charge my account for 39,95. I contacted my banking institute to let them know that I had not made this transaction and in turn contacted this company both online and on the phone. The alleged transaction took place at 12:51 eastern standard time.
my conversation with this company is copied below:
Pansy Nazario1:39 PM (24 minutes ago)to meOne of our agents will be right with you.You are now chatting with 'Whitney'Whitney: Thank you for contacting our 24/7 online chat support. I will be happy to assist you with your concern, but first allow me to pull up your record.Whitney: May I please have the three first of the following criteria so that I can retrieve your record:Whitney: 1) The last 6-digits of your credit card.Whitney: 2) Full NameWhitney: 3) Email Address.Whitney: 4) Name of the Merchant or Company that billed you: XXXXX no I will not be giving any information to you. I just checked my bank account and you or your company have a pending amount of 39.65 coming out of my account. I have not contacted your company for any services and want to know how you obtained my information?XXXXX: This so called transaction according to my bank transpired at 12:51am this morning..nazariopansy: hello?nazariopansy55: I don't know how you obtained my information and I'm certainly not going to give you my card number since you have already tried to bill my bank. Please use the information I have provided to pull up whatever account you seem to think I have asked forWhitney: You've been charged by lifestyledealsnow.com , an authorized reseller of Make Money at Home products and guides. Via marketing channels and fulfillment contracts with past providers, you have been transitioned to our new and improved members portal. For a lower price then any competitor you are getting access to hundreds of thousands of great health products, and educational health articles valued at thousands of email@example.com: I did not apply for anything....not on lifestyle or anything else.nazariopansy55m: Who do I need to address concerning this matter?Please wait while I transfer the chat to 'Candie'.You are now chatting with 'Candie'nazariopansy: Hi Candie,nazariopansy55: How did you get my information?Candie: give me a secondCandie: to checknazariopansy55: I have not applied for any services from lifestyle or any other health articles. I wasn't even on my computer at 12:51am this morning.
nazariopans: And know absolutely nothing about what you are talking about. I am however in contact with my banking institute as well.Candie: yesCandie: someone appliedCandie: for lifestyle deals nowCandie: I will do the cancelationCandie: and the refundCandie: of the chargesCandie: ok?Candie: so you can get the money firstname.lastname@example.org: thank you I will appreciate that but, I also want to know any information you may have on your end such as IP address so that I can send this information to my banking institute and proceed with email@example.com: It just didn't come out of the blue...I agree that someone may have done this but I want to know who would have and any information you have on your end that will tell me and authorities who has attempted to compromise my accountCandie: I have submitted a ticket to refund the transaction. Please allow 7 to 10 business days for the website to complete the refund process.Candie: I dont have Ip addressCandie: or soCandie: Im sorryCandie: Is there anything else I can assist you with?nazariopansy55: I will be handing over this conversation as well as this website to my bank for investigation to obtain information as to when, why, and how you obtained my personal information.Candie: Over 30 Amazing Products Valued At $2000.00. Learn how to make moneyonlineCandie: in multiple ways. SEO, Blogging, Taking Surveys, Ad Words and much much more. AtHomeWorkSite.com is todays the top selling business opportunityCandie: site that has turned everyday Americans into the upper middle class status.Candie: Earnings can be anywhere from $500-10,000.00/week, all done from your home computer.Candie: sorry that was anCandie: errorCandie: someone might have access to your information and thats how the account was openedCandie: Is there anything else I can assist you with?nazariopansy55: How will I know this is taken care of?Candie: I erased all the records of your info so dont worry about itCandie: Is there anything else I can assist you with?
nazariopansy55: And you will not have any problem replacing the funds, is that correct?Candie: correectCandie: I have refunded the chargesCandie: and cancel the account
As you can see this was a lengthly conversation. After this someone finally answered the phone which I had been holding at the same company and a lady answered. She too asked for my account information and I in turn asked her was she insane...
When I asked for a supervisor she said there wasn't anyone there and wouldn't be for 3 hours. So, I assured her i would call back.
Meanwhile I looked up Lifestyle and of coarse there isn't a contact number for them. I assure you as I assured her I bank with the State of NC Credit Union and I will infact go to whatever length needed to find out who in the devil tried to compromise my account...this is insane and I not only expect my monies to be returned but some type of restitution for whoever decided to think they could hack into my account. I am prepared to go the limit!!!!!