Complaint Review: Lifestyle Family Fitness - Indianapolis Indiana
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- Author Not Confirmed
- Lifestyle Family Fitness 4225 E 82nd Street Indianapolis, Indiana United States of America
- Phone: 317-596-1500
- Web: www.lff.com
- Category: Health Spas
Lifestyle Family Fitness Lifestyle Family Fitness - Unauthorized Charges to Credit Card Indianapolis, Indiana
*UPDATE Employee: LFF Membership Cancellation
Show customers why they should trust your business over your competitors...
Beware of giving your credit card to Lifestyle Family Fitness.
They will continue charging well after you have canceled! I canceled my membership in October 2010 and they continue to charge my card 4 months after I canceled.
I called Lifestyle several times, and they have always been rude and unhelpful. I am disputing the charges for whatever good that will do. Best not to sign up with them to begin with.
This report was posted on Ripoff Report on 02/12/2011 04:48 PM and is a permanent record located here: https://www.ripoffreport.com/reports/lifestyle-family-fitness/indianapolis-indiana-46250/lifestyle-family-fitness-lifestyle-family-fitness-unauthorized-charges-to-credit-card-i-694684. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
LFF Membership Cancellation
AUTHOR: Lifestyle Family Fitness - (United States of America)
SUBMITTED: Monday, February 14, 2011
Hi Samuel,
We thank
you for the post and for bringing this matter to our attention. We apologize
for the problems you experienced in cancelling your membership. According to
our membership agreement, all cancellation requests must be received in
writing. We first received your cancellation letter dated December 14, 2010. We
have no record of any earlier effort to cancel your membership. Based on your
December letter, your final bill (dated January 12, 2011) covered the remaining
outstanding balance due for your account. The last 30 days of your membership
were at no additional charge and were not billed to you. Please feel free to
contact us at 1-866-533-2222 if we can provide further assistance.
Regards,
Lifestyle
Family Fitness Management Team
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