- Report: #439562
Report - Rebuttal - Arbitrate
Complaint Review: Lifestyle Lift
Lifestyle Lift700 Galleria Office Parkway, SE, Suite 350 Atlanta,, Georgia U.S.A.
Lifestyle Lift Nightmare Beware -- they will give you a face even your mother would not recognize. Atlanta, Georgia
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Both eyelids were cut differently, one was not even in the crease of my eye. One eye was cut like a cat eye with a curve on the end and the other eye was cut straight across and a pocket of fat was left to hang over the straight cut. My EARS GREW much longer and hurt constantly. The pain was intolerable. My face stayed swollen black and blue for 3 weeks. The pain, the crunching noises, the smell, there is no way to describe how horrible the experience is. When I complained about my eyes after they started to heal up and you could really tell how different they were, LSL kicked me to the curb. Their suggestion was for me to have a brow lift... that would have only made the scar on the eye that was not in the crease look even worse. The surgeon did not like being questioned on my visit to remove my sutures (which they left 1/2 of them in) about why he cut me twice behind one ear. He told me to grow up.
In the beginning I only wanted them to fix my one eye that was cut straight across & remove the fat bag. I refused to see Dr. Kim Kum after his hateful 1st visit antics. I had no idea that he did not work for LSL and that he was/is a freelance surgeon. I returned to the home office thinking I signed up for the surgery with them, they would be the ones that would help me. They refused to do what I ask for. So, I asked for my money back to have my eye fixed by another doctor, again, excuse, excuse and more excuses. They kept having me drive over 100 miles to see them (5 times for follow ups + 2 original visits) to see if there was any improvement and they never took any notes nor pictures until I showed up with my husband. (There never was a chart until my Husband went with me) When my husband was with me, the General Mgr. joined in along with Dr. Whittaker. I asked for my after pictures to be taken at this time and they were.
My ears continued to hurt like a toothache. The skin felt like it was wadded up behind my ears and my lobes were stitched to my face. I could not stand to wear earrings at all for the first 5 months. I could not sleep on my side, it hurt to talk on the phone, It hurt to wear my glasses for any length of time. I just cannot explain the kind of pain, searing, stabbing and burning all at the same time. I searched for other surgeons to redo the work. Most of the doctors just shook their heads (like you big dummy). How was I to know????
I picked the LSL office due to the advertising and what the brochure promised. The before and after pictures that are shown and the endorsement of ABC, CBS, NBC and others. The endorsement of Oprah and other TV Stars + Dr. Kent, the founder and all his talk of how safe the procedure is. The doctors credentials looked good (I did look him up on the net), the advertising was excellent but as far as the procedure, it was pure hell. Dealing with the front office and the home office was hell after the surgery. I had to have the surgery REDONE completely by a competent surgeon. I could not believe the difference! I woke up, my eyes looked almost completely normal on the 3rd day and they look the same. My ears no longer hurt and they are not as long anymore and they look like they use to.
I think if I had not found this new surgeon I would have sunk into a deeper depression and no telling what I would have done to myself. I just can't believe that a company that is as large and as well know as LSL can get away with this kind of treatment of their clients. This just can't go on. I have read real horror stories and have heard even more from women too embarrassed to post. It seems like they can do whatever they want and there is no way to stop them and everybody is afraid of them. One woman told me that she was threatened with a lawsuit if she even mentioned the Dr.s name.
If I can stop one woman or man from going through what I went through, I figure that I have done them a big favor. The big selling point of not being put to sleep and that makes it so much safer is complete BS. I will never forget the stinch of my own skin burning and hearing the surgeon saying over and over he was late for another appointment. My one hr. appt. took over 3 and 1/2 hours.
I FEEL like I will forever be scarred by what LSL did to me and if they offered to redo everything for free in 10 years and give me a million dollars too, I would leave the country on that day!
This report was posted on Ripoff Report on 03/31/2009 02:44 PM and is a permanent record located here: http://www.ripoffreport.com/r/Lifestyle-Lift/Atlanta-Georgia-30339/Lifestyle-Lift-Nightmare-Beware-they-will-give-you-a-face-even-your-mother-would-not-re-439562. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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