- Report: #606558
Report - Rebuttal - Arbitrate
Complaint Review: Lifetouch photo
Lifetouch photoInternet United States of America
Lifetouch photo classroom school pictures photos of children taken at gradeschool Internet
*UPDATE Employee: Talk to your school.. it's their decision
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Lifetouch Photography sends home order forms which do not get filled out or returned by parents who do not want the service. Children of non-participating parents are not dressed for picture taking and are not expected to be photographed. Lifetouch goes ahead and photographs the children anyways without the parent's knowledge or permission. Then, weeks or months later, a packet of 5 sheets of photos are sent home with the child at a cost of $44 which parent is suppose to return a check for the photos, or return the photos.
This same packet is available at Wal*Mart for $5.95!
This may not be a rip off provided parents are not hunted down for non-payment and non-return. Why does the evening news and other television blur the faces of young minors filmed, but the schools have the rights to allow a 3rd party to take photos along with personal name and address information?
Found the following parental complaints elsewhere on the net:
How do I lodge a complaint against "Lifetouch" photo? They asked if I wanted to buy more pictures of my child (after I've already paid twice for pictures). This is the third time they have been to the school to take pictures. I did not fill out anything and my daughter knew that she wasn't to have her picture taken and even told the people that her mom did not want her to take pictures. They told her that everyone was taking pictures and they took her picture. Three weeks later they send home a packet of pictures and told us to send a check if we wanted to keep them or send them back to be thrown away if we didn't. Is it illegal for me to keep the pictures without paying? I again did not fill anything out saying I wanted them, this is something they do regularly I'm told, on the hopes everyone just sends them money for them. I want to lodge a complaint. I don't like being manipulated through my kids! Especially at school! How do I go about this? Thanks
They did the same thing in my daughter's school. I never paid for the photos or returned them. They never said a word. As far as the complaint, I'm sure you could contact the school or Lifetouch and request that no photographs be taken without your permission- but it's probably more hassle then it's worth.
I'm going to do the same.As far as I am concerened at this point the pictures are a gift.Thanks
This report was posted on Ripoff Report on 05/24/2010 06:51 AM and is a permanent record located here: http://www.ripoffreport.com/r/Lifetouch-photo/internet/Lifetouch-photo-classroom-school-pictures-photos-of-children-taken-at-gradeschool-Interne-606558. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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