- Report: #1146422
Report - Rebuttal - Arbitrate
Complaint Review: Lift Chair 101
Lift Chair 101Nationwide USA
Lift Chair 101 The Mobility Group lift-chairs-101.com1A Discount Medical SupplyLc101.net NO RETURNS, Even when they send you the wrong chair Winchester Kentucky
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What A Bait & Switch Company. I ordered a Power Lift Chair because the associate Alex, ensured me this was the only way to get recliner with all of the functions I desired. To my dismay, upon receiving my order, which cost $1200, the chair did not even meet the standards. I went into great details with my sales representative he called me to tell me he found the chair I was looking for, he assured me this had everything. Now I have a $1200 chair I cannot even use and the company will not accept a return on a "special order" item. This was not made clear to me when I purchased the chair over the phone. When I tried to discuss my situation with the associate who sold me the item, he dismissed me saying “no returns”, their return policy was clear on the website. Unfortunately, I did not order through the website, so it was not clear to me, the customer. In addition, I ordered this chair for medical reasons, and now I cannot afford to get another chair to replace it. DL his supervisors response to my situation was: "try selling your chair on craigslist." How Disappointing!"
This report was posted on Ripoff Report on 05/13/2014 05:25 PM and is a permanent record located here: http://www.ripoffreport.com/r/Lift-Chair-101/nationwide/Lift-Chair-101-The-Mobility-Group-lift-chairs-101com1A-Discount-Medical-SupplyLc101net-1146422. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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