• Report: #1010172

Complaint Review: LiftMaster Garage Door Opener

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  • Submitted: Wed, February 06, 2013
  • Updated: Thu, February 07, 2013

  • Reported By: Randall — Arcadia California U.S.A.
LiftMaster Garage Door Opener
845 Larch Avenue Elmhurst, Illinois United States of America

LiftMaster Garage Door Opener Expected warranty of at least 10 years, got only one year (old Stanley had a 10 year warranty, lasted 25 years). Elmhurst, Illinois

*Consumer Comment: You live in a fantasy world

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After discussing garage door replacement with company representative, I expected a 10 year warranty just like my previous garage door, a Stanley, which lasted 25 years.  I should have asked to see a copy of the warranty, but I trusted the sales person.  I have now finally reviewed the manual of this LiftMaster garage door opener and find the warranty is only one year. 
At this time, the garage door works fine and looks good.  If it fails or needs service from year one to year ten, I guess I will
get to meet executives from ASAP and LiftMaster in small claims.

This report was posted on Ripoff Report on 02/06/2013 11:52 PM and is a permanent record located here: http://www.ripoffreport.com/r/LiftMaster-Garage-Door-Opener/Elmhurst-Illinois-60126/LiftMaster-Garage-Door-Opener-Expected-warranty-of-at-least-10-years-got-only-one-year--1010172. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

You live in a fantasy world

AUTHOR: coast - (USA)

It would topple the entire product service industry if you were to be the victor in a case based on an "expected" warranty.

Maybe you should join forces with the guy that expected GM to provide free repair on his 11-year old Malibu. (Ripoff Report 997606)
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