- Report: #1089480
Report - Rebuttal - Arbitrate
Complaint Review: LiftVapor
LiftVapor60 Belamose Ave Rocky Hill, Connecticut USA
LiftVapor's Deceptive trial period, Rocky Hill, Connecticut
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I ordered the LIft Vapor Starter kit on 9/22 and I was informed it was shipped 9/23 for a 10day trial. The company shows delivery on 9/26 but the product was not delivered until the 10/03. I didn't know there was a 10 day trial until I unpacked the product.
The customer service person didn't care when I received the order and said I was supposed to contact her in 3 days if my product didn't arrive by 9/30(which I didn't realize). I told customer service I didn't have time to even try Lift Vapor but she said it was too late and there wouldn't be a refund.
In the end my wife called customer service back after I lost patience with Kenisha #23 the first time around. In the end after realizing we were being scammed we took the only way out and took the 50% off discount the second person offered us on the product.
Nowhere on their website did I see I would be charged $148 for a trial period.
This report was posted on Ripoff Report on 10/04/2013 11:35 AM and is a permanent record located here: http://www.ripoffreport.com/r/LiftVapor/Rocky-Hill-Connecticut-06067/LiftVapors-Deceptive-trial-period-Rocky-Hill-Connecticut-1089480. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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