- Report: #673117
Report - Rebuttal - Arbitrate
Complaint Review: Light in the Box
Light in the BoxInternet United States of America
Light in the Box Email for Returns Didn't Work Internet
*UPDATE Employee: To Mary from LightInTheBox.com
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I ordered an orange dress to attend the Marines Birthday Ball. I ordered up a size but when the dress arrived it didn't fit.I promptly emailed them to let them know on November 7 and I received an email that that would email me an address to return the dress for a refund.When I didn't hear from them in 48 hours, I email them again. The email came back stating that the email address didn't exist.I wished I had checked Ripoff Report before I used this company. The photo are beautiful but this company is a ripoff.Then had the audacity to send me a survey about the service three days later-horrible! My credit card company is not refunding my money. I can't believe I got ripped off just because I was supporting our Marines!
This report was posted on Ripoff Report on 12/18/2010 03:58 PM and is a permanent record located here: http://www.ripoffreport.com/r/Light-in-the-Box/internet/Light-in-the-Box-Email-for-Returns-Didnt-Work-Internet-673117. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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