• Report: #930001

Complaint Review: Lighting Catalog

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Mon, August 20, 2012
  • Updated: Mon, August 20, 2012

  • Reported By: angry customer — New Jersey United States of America
Lighting Catalog
Internet United States of America

Lighting Catalog IS A RIP OFF! Internet

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

I spent almost $500 on a light fixture Quoizel GE351SE Billiard Lighting Genova Collection.  The website claims the height of this fixture is 27".  However, when you go to mount this fixture it is more than 27"....the height didn't include the extra few inches from the mounting piece.  Therefore, we couldn't use this fixture because it was too long!  We were getting our house reconstructed and ordered the light fixtures early so we can have them in time for the electrician to install.  When it came time, the electrician saw that it wasn't truly 27" and therefore would not work for us. 

We called the company and explained the situation and spoke to Katie at ext. 572.  She said that because it was passed 30 days...she couldn't do a return or credit or anything.  I told her that the website info was misleading and the fixture wasn't truly 27" as expected.  She explained that the chain is adjustable.  So I asked her even if we make the chain the smallest it can go....would it be exactly 27" from ceiling to the bottom of the fixture and she said NO!  It would still be longer than 27".....so here she is agreeing with me but at the same time would not do anything for me!!!!  We have to eat the $500!!!  HORRIBLE CUSTOMER SERVICE!!!!  DO NOT ORDER FROM THIS WEBSITE!!! MISLEADING  INFORMATION!!! CONSUMERS BEWARE!!!

This report was posted on Ripoff Report on 08/20/2012 03:31 PM and is a permanent record located here: http://www.ripoffreport.com/r/Lighting-Catalog/internet/Lighting-Catalog-IS-A-RIP-OFF-Internet-930001. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Lighting Catalog

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory