- Report: #929617
Report - Rebuttal - Arbitrate
Complaint Review: Lightingcatalog.com
Lightingcatalog.com4061 n main Racine, Wisconsin United States of America
Lightingcatalog.com Return policy is a scam. Shame on this company! Racine, Wisconsin
Also, if you place your order and decide the next day that you want to cancel it you will get charged a hefty restocking fee, even if the product has not been shipped! The chandelier I ordered was backordered and would not ship for two more weeks. They still threatened to charge a restocking fee even though they would never take physical possession of it! It was to be shipped directly from the manufactured to me. How can they charge to restock something when they don't even have it?
I would not recommend doing business with this company.
This report was posted on Ripoff Report on 08/19/2012 09:32 PM and is a permanent record located here: http://www.ripoffreport.com/r/Lightingcatalogcom/Racine-Wisconsin-53402/Lightingcatalogcom-Return-policy-is-a-scam-Shame-on-this-company-Racine-Wisconsin-929617. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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