- Report: #591401
Report - Rebuttal - Arbitrate
Complaint Review: Lightyear Network Solutions, Lightyear Wireless, Lightyear Alliance
Lightyear Network Solutions, Lightyear Wireless, Lightyear Alliance1901 Eastpoint Parkway Louisville, KY 40223 Louisville, Kansas United States of America
Lightyear Network Solutions, Lightyear Wireless, Lightyear Alliance They tried to charge me for a call to an area code that was set up but never put into use. Louisville, Kansas
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I received a Billing from Lightyear Network solutions for dialing some phone number that my web research showed, was to an area code that was created and never implemented.
Lightyear Network solutions claimed I had made this call and they were Billing me for making it. They had no phone number that the call was made from, and could not supply it.
I asked repeatedly for the phone number this call was from and repeatedly was told the number the call was made to.
The woman at the other end of this call eventually said she would check the number the call was made to. After about four minute wait she came on the line and stated the number was not a working number so there would be no charge. Gee what a surprise.
I pressed, asking for the number the call was made from this is what I was finally told; The account was set up electronically in 2001, however they have no records going back this far. How did they know when the account was set up if they had no records? They did not know who set up the account, but they knew who to bill with out a phone number? Really.
MORE BS: The bill was a second billing with added late charges yet I received no first billing. I stated to Lightyear I received no first billing. The lady said, there was no First Billing, as the amount was to low and they do not bill until they reach this threshold. HOWEVER she also stated, they write off billings under this $1.00 threshold. SO WHICH ONE WAS IT. If they wrote it off when it was under $1.00, why was I being billed and charged a late fee for the .90 billing.
This is the second of what I can only in my opinion, call a scam phone company, as a month ago a company called ILD Teleservices tried a similar scam with a 4.13 Charge on my phone bill. These companies may share information. It is strange two companies in the same type of operation would try to bill for their alleged "service"
This report was posted on Ripoff Report on 04/09/2010 01:06 PM and is a permanent record located here: http://www.ripoffreport.com/r/Lightyear-Network-Solutions-Lightyear-Wireless-Lightyear-Alliance/Louisville-Kansas-4022/Lightyear-Network-Solutions-Lightyear-Wireless-Lightyear-Alliance-They-tried-to-charge-591401. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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