- Report: #682982
Report - Rebuttal - Arbitrate
Complaint Review: Lillian Vernon
Lillian VernonVirginia Beach, Virginia United States of America
Lillian Vernon LV Reward Unauthorized Recurring Charge to Credit Card, 9 months Virginia Beach, Virginia
*Consumer Suggestion: Is this the first time you have opened your cc statements????
In March 2010 I bought 2 purses from Lillian Vernon on-line. In April 2010 I began having health problems that continued the rest of the year. So today I'm working on my tax return and I find unauthorized charges from "LV Rewards," $14.95 a month beginning in April and continuing the rest of 2010 (I don't have my Jan 2011 credit card statement yet). I could not find LV Rewards until Google took me to Ripoff, and then I found someone else had the same problem. There's no way to contact LV except through customer service on line. I wrote:
I'm finding a series of charges on my Mastercard as I prepare my tax return. It took awhile to find out who "LV Reward" is. It's you. 14.97 a month commencing April 5, 2010 and so far, through 12/10, 9 months. I am shocked. All I did was buy 2 purses in March for $50.95. $134.55 must be credited back to my Mastercard immediately. Do NOT make any more charges to my Mastercard. You should be ashamed.
This report was posted on Ripoff Report on 01/15/2011 11:26 AM and is a permanent record located here: http://www.ripoffreport.com/r/Lillian-Vernon/Virginia-Beach-Virginia-/Lillian-Vernon-LV-Reward-Unauthorized-Recurring-Charge-to-Credit-Card-9-months-Virginia-B-682982. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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