- Report: #1074391
Report - Rebuttal - Arbitrate
Complaint Review: Lime Cellular LLC
Lime Cellular LLC1370 Broadway 5th Floor New York, New York USA
Lime Cellular LLC limecellular.com Junk SMS Marketing Platform - Absolutely Useless New York New York
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Purchased Lime Cellular's White Label platform on 02 August 2013. As of 08 August 2013 after numerous emails to "support," the platform was still not setup completely. Asked that my account be cancelled on 08 August 2013.
09 August 2013 received an email informing me that the platform could be cancelled immediately or left open until my next billing on 02 September 2013. Informed that due to Lime Cellular's "NO REFUND POLICY" I would not be refunded the purchase price.
PLEASE BE AWARE
Lime Cellular markets their platform as being state of the art. It is not! Their purported many functions sounds great but setting them up is extremely time consuming since there are no step by step instructions other than setting up the "WHITE LABEL" interface.
Lime Cellular's lack of instructions in setting up it's purported many marketing and billing features is so cumbersome, that unless you plan to loose your income and sanity, I would advise you to stay away from them. After spending the better part of a week -7 to 10 hours a day - and still not feeling comfortable with the setup of Lime Cellular's platform, I now understand their "NO REFUND POLICY." I have no idea how many one time payments they receive but hopefully they will not receive yours.
If I as a "White Label" vendor cannot comfortably setup and use Lime Cellular's platform then how can I begin to expect my "advertisers" to set it up? Assuredly, by going forward I would never have been able to build a viable business with recurring revenue using Lime Cellular as the backbone for my SMS Marketing business model.
LIME CELLULAR LLC - NOT!
This report was posted on Ripoff Report on 08/09/2013 07:11 AM and is a permanent record located here: http://www.ripoffreport.com/r/Lime-Cellular-LLC/New-York-New-York-10018/Lime-Cellular-LLC-limecellularcom-Junk-SMS-Marketing-Platform-Absolutely-Useless-New-Y-1074391. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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