- Report: #898297
Complaint Review: Lincoln Heritage Life Insurance Company
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Lincoln Heritage Life Insurance Company Funeral Advantage ALL AGENTS beware, I worked and sold 80K in a short time at the end of 2011, but because I contracted with another final expense company I was terminated. They owe me a lot of renewal money but afte, Internet
*Author of original report: Really
*UPDATE Employee: rebuttal
*REBUTTAL Individual responds: Rebuttal To Terminated Lincoln Heritage Agent
*UPDATE Employee: Lincoln Heritage Life Insurance- KY
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They make promises they dont keep and have double standards, the managers and many other agents are dual contracted with many insurance companies since we are INDEPENDENT CONTRACTORS who are sent a 1099 at the end of the year but somehow they attempt to control you, esp when your LEAD debt and CHARGEBACKS add up and then it seems an agent then has no way out.
I was terminated because I contracted with a "competing" company yet agents all over Kentucky and many other states are contracted with multiple companies. Managers take the commissions and renewals when they terminate agents so as one manager told me " most Lincoln agents dont last long, 4-6 months and write 30-50 policies and then we terminate them or they quit and us managers then have the remaining commissions and renewals ROLLED UP to us" going on to quote this manager...
"thats how ______ , our regional director is making 200K and more per year" ALL I CAN STATE is if you are considering the insurance business or are an existing agent,,, run from Lincoln Heritage and dont make a mistake like I did, I have been in the insurance business over 20 years and should have investigated more before I committed and waisted nearly a year of my career with such an organization.
This report was posted on Ripoff Report on 06/15/2012 09:19 PM and is a permanent record located here: http://www.ripoffreport.com/r/Lincoln-Heritage-Life-Insurance-Company/internet/Lincoln-Heritage-Life-Insurance-Company-Funeral-Advantage-ALL-AGENTS-beware-I-worked-and-898297. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Author of original report
Really
AUTHOR: Tim - (United States of America)
SUBMITTED: Sunday, July 01, 2012
God Bless,
#2 UPDATE Employee
rebuttal
AUTHOR: kentucky - (United States of America)
SUBMITTED: Wednesday, June 27, 2012
#3 REBUTTAL Individual responds
Rebuttal To Terminated Lincoln Heritage Agent
AUTHOR: bob - (United States of America)
SUBMITTED: Saturday, June 23, 2012
With this in mind, I am posting the Kentucky agency policies on termination and while I cannot speak for Lincoln, I can assure you they will pretty much dove tail each other. I will limit my comments to an experienced agent....one who is a good producer so as to make this rebuttal relevant.
We have enjoyed the good fortune of being able to recruit some of the top producers in the state. We know without a doubt as to which companies they are appointed with. We also respect the fact that these agents are Independent Contractors and they have the right to have as many appointments as they desire.
My thinking is somewhat elementary in that I target the very best and make a private vow that I will treat these agents with the respect they deserve, I will make exceptions for them when possible for any of their requests, I will monitor their financing so as to keep their business strong, I will stay active in the ordering of leads, since the lead program is the engine that powers this agency. I keep the agency transparent making sure all are treated equal....I pay bonus money based on production alone, and I will even at times give a lead credit for a bad lead, without considering the level of production from the one with the request. and finally commission levels are based on production levels and our agency sales meeting are open to all of our agents.
On the other hand we have some items we feel are very important to the well-being of our group and we do not tolerate the abuse of a few guielines. First due to the fact that we target sales to Seniors who have special needs,we demand total respect and we have a "First time you are out" policy if we find they have been abused or taken advantage of....we expect total respect when our agents are talking with Home Office Associates.... we expect our generated leads to be shown Lincoln Heritage products....We do not allow gossip, back biteing, and negativity to exist and for this reason an open door policy is in affect with all of our managers as well as myself. In general, we expect the agents/managers to help solve problems....not create them.
This rebuttal is not meant to to give an individual's reason/cause for their termination, because for the most part (99% of the time) it has been a mutual decision based on the fact that the relationship is just not a good fit. I can count on a few fingers agents terminated for any of the major guidlines and they were several years ago.
Lincoln Heritage did not become the leader in the Final Expense Business, nor did this agency enjoy the moderate success by practicing the moronic, unfair, unjust, injurious practices that the writer created in his world of imagination....I could not sit back and give him a pass.
Respectfully Submitted,
#4 UPDATE Employee
Lincoln Heritage Life Insurance- KY
AUTHOR: BigDogg - (United States of America)
SUBMITTED: Friday, June 22, 2012
Lincoln Heritage does not terminate agents for carrying appointments with other insurance companies. If they did, they would have to terminate 90% of their agents. As a matter of fact, I am also appointed with several agencies.
Having worked with several different companies myself, I feel qualified to state that Lincoln Heritage offers more to their agents than anyone. They have a very strong lead program that delivers fresh leads in any part of the state that an agent wants to work. A strong agent can easily close about 3 out of 5 of these leads. Now, what Lincoln and our regional manager does frown upon, is an agent using Lincoln Heritage leads and selling them with another insurance company. This act WILL get one terminated and rightly so. Lincoln Heritage and their regional managers spend thousands of dollars generating these premium leads. They have every right to assume that their agents will take these Lincoln Heritage leads and sell them Lincoln Heritage products. The trouble starts when the customer calls Lincoln and wonders why their policy is written with another company. They were marketed with Lincoln Heritage and wanted Lincoln Heritage and the great benefits that they offer. One can easily see how this would upset a regional manager.
I must point out that the poster of the original complaint was recently promoted to Area Manager. He grew disgruntled when he lost an agent or two, and their lead balances were rolled up to him. He was perfectly fine earning overrides on his agents, but blew a gasket when they left and he was stuck with their lead balances and chargebacks. Shortly thereafter, he angrily demanded that he be removed from his management duties.
I want to point out that I was not asked to post a rebuttal to this e-mail. When I saw it, I felt compelled to include Lincoln Heritage's stance on leads and lead loyalty. I will also say that I could not be more happy working for Lincoln Heritage and the regional manager of Ky. He is honest, fair and hard working. From my experience working with other companies, this can not be said about too many regional managers.
I am proud to work for Lincoln Heritage and would hope that any one reading his inept attempt to smear their good name, would surmise that he is very angry and hurt at his dismissal. I can assure any one reading this, that there are two sides to every story, and his dismissal was for just cause.

