- Report: #153974
Report - Rebuttal - Arbitrate
Complaint Review: Linda in Ann Arbor
Linda in Ann ArborBelvedere Ann Arbor, Michigan U.S.A.
Linda in Ann Arbor, ripoff Ann Arbor Michigan
*REBUTTAL Individual responds: LifeStyles Service for Hot Springs Hot Tub
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The customer has to pay for the service technician coming out to her home. Lifestyles would have billed the mfg. for the trip to the customer's home however, they will not pay for the service charge if we show up to render service and the customer is not prepared for the repairs. Customer refused to pay.
We do not return to a customer's home to render repairs if their is an open balance on the account. This is because the customer could simply refuse to render payment again if repairs were not going to be covered by the mfg. warranty. The manufacturer did pay the invoice for the customer. However, it is not fair that customers such as Linda, get away from being held accountable for their lack of responsibility.
This report was posted on Ripoff Report on 08/17/2005 09:06 AM and is a permanent record located here: http://www.ripoffreport.com/r/Linda-in-Ann-Arbor/Ann-Arbor-Michigan-48108/Linda-in-Ann-Arbor-ripoff-Ann-Arbor-Michigan-153974. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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