• Report: #418343

Complaint Review: Lingo Telephone Company

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  • Submitted: Fri, January 30, 2009
  • Updated: Fri, January 30, 2009

  • Reported By:new milford New Jersey
Lingo Telephone Company
Internet U.S.A.

Lingo Telephone Company Lingo refuse to cancel your account Internet

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I switched from Lingo to another VOIP company in October. The new company contacted Lingo and changed my telephone number over from them so that I could keep it. They also informed Lingo that I was switching carriers. I called the company and spoke to a rep by telephone after noting that they had charged for the next month to my debit card. The woman insisted that I had not notified them in time and that she would not refund nor pro rate for the month. I had never used the telephone service during the past 6 weeks. Today (1/30/09) I received two emails from Lingo notifying me that they have just updated my credit card details and will be backdating what I owe them!!!! I called my bank who informed me that the only way to stop payment was to cancel my debit card. I did as suggested and emailed them back that I did not owe any money and they should check their records to see I had canceled that account back in early November. Ridiculous - how can they still have my credit card details on file when I cancelled the account almost three months ago. I was a customer of theirs for almost three years!! This company is a rip off - consumer beware!

Mel
new milford, New Jersey
U.S.A.

This report was posted on Ripoff Report on 01/30/2009 06:12 PM and is a permanent record located here: http://www.ripoffreport.com/r/Lingo-Telephone-Company/internet/Lingo-Telephone-Company-Lingo-refuse-to-cancel-your-account-Internet-418343. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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