• Report: #338443

Complaint Review: Lingo.com

  • Submitted: Mon, June 09, 2008
  • Updated: Mon, June 09, 2008

  • Reported By:Draper Utah
7901 Jones Branch Drive, 9th Floor McLean, Virginia U.S.A.

Lingo.com Lingo won't cancel, and even when they say they do they will continue to charge you McLean Virginia

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I called and emailed to cancel this service 3 months ago... I had to call 12 or 13 times before they at least pretended to cancel....then I noticed they kept billing my credit card. When I called to tell them to not bill it anymore they said my service was never cancelled. When I asked them to Cancel the service they said they could not do it without some 4 digit code (which I was never given). They then told me to email customer service and that they could cancel the service. Customer service emailed me back and told me to call billing (who told me to email customer service). I called billing back, and they said they couldn't cancel the account. So I asked how they suggested I go about cancelling the account... they said that it cannot be done without the 4 digit code. I asked to speak to their supervisor... I was told they were all busy and that one would call me back... of course no one ever calls back. So I cancelled my credit card...and somhow they kept charging my new number. So I disputed the charges with my credit card company, and my credit card company has finally come to my aid and begun to reverse the charges....and now Lingo sends me a collection notice--threatening to send my account to a collection agency and ruin my credit if I don't continue to pay (and I've ported my number to another provider, haven't used Lingo for months). DO NOT sign up for Lingo unless you are convinced you want to pay your $27.xx per month for life no matter what else you do.

Also, you'll notice I'm not the only one with this problem, check out this site for complaining about lingo.

Delos xxxxxx
Draper, Utah

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This report was posted on Ripoff Report on 06/09/2008 10:27 AM and is a permanent record located here: http://www.ripoffreport.com/r/Lingocom/McLean-Virginia-22102/Lingocom-Lingo-wont-cancel-and-even-when-they-say-they-do-they-will-continue-to-charge-338443. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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